HIRING PRACTICES – Get Ready for the EEOC’s New Strategic Enforcement Plan

written by Cathy Loudon, EVP of Horizon HR Solutions As many of you are developing your budgets and operational strategic plans, the U.S. Equal Employment Opportunity Commission (EEOC) is doing the same.  They have recently released their priorities for 2013-2016 and will be focusing heavily on discrimination charges. What does this mean for you as… Read more »

Creating a SERVICE Culture

CULTURE is a key ingredient for the sustainability and prosperity of  all private clubs.  Creating an adaptive culture that is aligned to business goals and objectives will provide clubs with the ability to significantly outperform their competitors and prosper with both membership growth and retention! Accelerated performance is caused because the group (i.e. the club management team and hourly staff)… Read more »

Lessons from an Undercover Boss

What We Learn from an “Undercover Boss” (article by Catherine Loudon) While I’m usually opposed to watching “Reality TV”, I couldn’t stop my curiosity last night with the season premiere of “Undercover Boss”.  In this episode, Rick Tigner, President of Kendall-Jackson Wine Estates, goes undercover in the front line roles of his organization.  In watching,… Read more »

EEOC Files Suit Against Employer Requiring Credit Checks

EEOC Files Suit Against Employer Requiring Credit Checks We recently learned that the EEOC has filed suit against an employer which allegedly rejected job applicants based on their credit history, with a “significant disparate impact” upon African Americans. According to the New York Times, “sending a sharp warning to employers nationwide, the Equal Employment Opportunity… Read more »

Horizon Hospitality Launches Enhanced Website and Blog

Leading Hospitality Recruiting & Consulting Services Firm Better Connects with Clients, Candidates Overland Park, KS – Horizon Hospitality is pleased to announce a major website upgrade, as well as the addition of a new company blog.  The leading hospitality recruiting and consulting services search firm recently made these enhancements as part of their already progressive… Read more »