The ABCs to Generation Z Workers

FEATURED IN FOOD FANATICS MAGAZINE – A tight labor market and record highs in terms of foodservice job openings requires that you do more than stick a “help wanted” sign on your front window. Instead, try turning to Generation Z – the 61 million potential employees born between 1997 and 2012 – to fill server,… Read more »

Embracing The Entitled

Be honest; when you read the title of this article, did it immediately conjure up an image of a selfie-taking, social media addicted, text-obsessed millennial? Before we go any further, let us first take a moment and apologize to the recent generation entering the workforce. Turns out, there may not be any increase at all… Read more »

How To Become A Successful Event Manager

Being an event manager in the hospitality industry requires the ability to plan, execute, and evaluate a variety of events. Corporate meetings, weddings, fundraisers, and celebratory dinners are just a few of the events you will see in the industry. Each of these has its own clientele with different expectations. As an event manager, it’s… Read more »

Becoming Comfortable with the Uncomfortable

No matter your role or how long you have been in it, we all have situations we would rather avoid. Scenarios can range from taking on a project in which you are not sure you will excel, having a difficult conversation with a client or colleague, or even simply interacting with coworkers in a social… Read more »

Creating a SERVICE Culture

CULTURE is a key ingredient for the sustainability and prosperity of  all private clubs.  Creating an adaptive culture that is aligned to business goals and objectives will provide clubs with the ability to significantly outperform their competitors and prosper with both membership growth and retention! Accelerated performance is caused because the group (i.e. the club management team and hourly staff)… Read more »

Lessons from an Undercover Boss

What We Learn from an “Undercover Boss” (article by Catherine Loudon) While I’m usually opposed to watching “Reality TV”, I couldn’t stop my curiosity last night with the season premiere of “Undercover Boss”.  In this episode, Rick Tigner, President of Kendall-Jackson Wine Estates, goes undercover in the front line roles of his organization.  In watching,… Read more »

How Companies Keep Top Performers

Keeping these people engaged from day one is the challenge.  So how can you be positive and create an atmosphere that will build commitment and engagement? Employees who have gone through some sort of onboarding process — one that is more than the usual paper-processing bureaucracy — report feeling better connected to corporate strategy and… Read more »

EEOC Files Suit Against Employer Requiring Credit Checks

EEOC Files Suit Against Employer Requiring Credit Checks We recently learned that the EEOC has filed suit against an employer which allegedly rejected job applicants based on their credit history, with a “significant disparate impact” upon African Americans. According to the New York Times, “sending a sharp warning to employers nationwide, the Equal Employment Opportunity… Read more »

Horizon Hospitality Launches Enhanced Website and Blog

Leading Hospitality Recruiting & Consulting Services Firm Better Connects with Clients, Candidates Overland Park, KS – Horizon Hospitality is pleased to announce a major website upgrade, as well as the addition of a new company blog.  The leading hospitality recruiting and consulting services search firm recently made these enhancements as part of their already progressive… Read more »