Employee retention and satisfaction are pivotal in the hospitality industry, particularly for clubs and resorts where personalized service is the cornerstone of guest experience. A well-crafted benefits package can make all the difference in attracting top talent and keeping them engaged. Here’s how to create a benefits package that stands out while aligning with industry… Read more »
Tag: country clubs
Evolving Demographics in Country Clubs: Attracting a New Generation of Members
The traditional image of country clubs as exclusive enclaves for an older, homogeneous demographic is rapidly changing. Today’s country clubs are faced with the challenge—and the opportunity—of adapting to a more diverse and younger membership base with evolving expectations. To remain relevant and vibrant, country clubs must embrace these demographic shifts by offering a broader… Read more »
How Private Clubs Can Provide Seamless Service During Renovations
The old business adage of “You’ve got to spend money to make money” has taken hold in the private club industry. A recent survey found that over half of private clubs plan to spend more on facility improvements this year. However, for these projects to pay off for clubs, they must not let member satisfaction… Read more »
4 Mistakes Hospitality Employers Make When Conducting a Confidential Search
Having an easily recognizable employer brand is invaluable to hospitality companies seeking to attract candidates. However, some hiring situations require a more discrete approach. Whether a hospitality company wants to limit the number of unqualified candidates, shield business plans from competitors, or minimize operations disruptions during executive turnover, confidential searches can be a valuable strategy.… Read more »
2024: A Year of Better Employee Benefits in Hospitality
Whether voluntarily or legally obligated, hospitality employers have made record-setting pay rate increases in 2023. However, many companies are still struggling to attract talent due to a low unemployment rate. When employers compete for talent in a small talent pool, they need more than increased pay to gain the upper hand. These conditions will produce… Read more »
How Generation Z is Already Impacting Membership at Country Clubs
Which generation has the most influence over how Country Clubs are evolving? Is it the Millennials, one of the fastest-growing groups of new golfers? Or is it Generation X (aged 42 – 57), which currently holds the highest utilization increase of Country Clubs? Or is it Generation Z, the current members’ children who can’t yet… Read more »
Five Surprising Trends that Country Club Event Planners Need to Know About in 2024
The recent wedding boom has finally eased as the industry catches up on two years of pent-up celebrations. After the dust settled, what has changed in the way people celebrate? For country club event planners looking to capture the revenue and exposure that weddings and special events can bring, consider these trends for 2024: Unplugged… Read more »
Winter is Coming: What’s Your Country Club’s Strategy?
It’s September, and chances are that your country club is buzzing with full tee times, busy racquet-sport teams, and packed outdoor dining outlets. But when the weather turns sour this winter, what will your club do to stay relevant for members? Will you jump into new programming, make changes to current operations, or step back… Read more »
Is your Country Club’s Career Page Turning Away Talent?
Believe it or not, ninety-two percent of online job applications go unfinished by candidates. That is a staggering figure for any business trying to keep teams staffed. For industries like country clubs, which already deal with a limited talent pool, it is also problematic. What can clubs do when their career page is losing candidates… Read more »
The Do’s and Don’ts of Hiring a Chef
Let’s face it: Executive Chefs are like rock stars in the restaurant industry. They can gain bigger-than-life reputations, drawing patrons solely based on their persona. However, their daily performance is also pivotal to a restaurant’s bottom line. Whether you are replacing an existing chef, filling an open position, or starting a new restaurant, here are… Read more »