Letter From the CEO

To my fellow Hospitality Professionals, Just three months ago, the unemployment rate was at an all-time low of 3.5%, and it was a candidate’s market. Now, as I write this, the unemployment rate is hovering around 20%, and the hospitality industry is feeling it the most. We are watching our industry and its needs change… Read more »

Find the Hardest-Working Millennials

There is a common misconception that millennials are not as hardworking as previous generations. This notion usually comes from people who don’t have much experience working with people of varying ages. You may have to adapt your recruiting and hiring process to attract and retain the newest entries to the labor market, but understanding what… Read more »

What Food Habits Do We See in Millennials?

Increasingly, millennials make up a larger percentage of restaurant revenue. How can you capture some of this market share for yourself? Find ways to adapt your restaurant to their preferences. What do you need to know about the millennial diner? They enjoy trying new places. This can be to your advantage in attracting new diners,… Read more »

Hire Right and You Won’t Have to Worry About Culture

Much has been made in the last few years about the importance of cultural fit in hiring. But candidates with the right mix of skills, attitude and work ethic can fit into most any culture, whether you are running a fast-casual restaurant or a fine-dining establishment. Identify these gems, bring them on board and you’ll… Read more »

How Can TriMetrix DNA Help You Make Better Hires?

Choosing employees who truly fit your organization increases your chances of success and can make daily management a little less challenging. But how can you really get to know someone simply by perusing their resume or chatting with them in an interview? Doesn’t your business deserve a more scientific hiring process than “going with your… Read more »

A Change In Management Is Coming. How Do You Prepare Your Staff?

A change in management can be disconcerting to your team. Employees grow accustomed to an individual’s management style and know what to expect of them – what their communication style is, how often they provide feedback, how lax or stern they are about enforcing rules or policies. Change is difficult for many people and the… Read more »

April Fools – How to Spot Lies on a Resume

It’s surprising how often people lie on their resumes – especially given the proliferation of social media. But people do – sometimes prominent people – and go on to great success until they are caught. What red flags can indicate an “embellished” resume? Unfamiliar Schools or Companies Sure, you may not be familiar with every… Read more »

Recognizing and Rewarding Staff

From housekeeping to the front desk, it’s important to recognize contributions at every level.  Here are some tips on how to recognize your team. Start by asking your team what would make them feel appreciated and motivated. You might be surprised. Some employees would enjoy an off-site team builder; others may ee it as one… Read more »

The Farm-to-Table Movement

The Farm-to-Table Movement relies on fresh local ingredients to produce high-quality meals at a lower cost and with reduced environmental impact. But what does it mean to the restaurant business? Can it work for you? Using local meats and produce in your restaurant is easier on the environment. Ingredients don’t need to be shipped across… Read more »