In the fast-paced and customer-centric world of hospitality, technical expertise is essential, but it’s the soft skills that often make the difference between a good employee and a great one. Interpersonal skills fall under the soft skills umbrella. We use Interpersonal skills when interacting and communicating with others to help start, build, and sustain relationships. Sometimes… Read more »
According to Forbes, as of the end of last year, more than 12% of US workers are fully remote, and a whopping 28.2% have a hybrid work model. Simply type in “Remote Hospitality Jobs” into Google, and you’ll realize that the hospitality industry is no exception in the trend towards remote and hybrid work. This… Read more »
According to the Bureau of Labor Statistics, almost forty percent of Americans aged 55 and older are active in today’s workforce. Yet this demographic consistently finds itself up against roadblocks when seeking new opportunities, particularly in the hospitality industry. Young hiring managers often hold misguided notions that older candidates can have too much experience, not… Read more »
To my fellow Hospitality Professionals, Just three months ago, the unemployment rate was at an all-time low of 3.5%, and it was a candidate’s market. Now, as I write this, the unemployment rate is hovering around 20%, and the hospitality industry is feeling it the most. We are watching our industry and its needs change… Read more »
MEDIA RELEASE FOR IMMEDIATE RELEASE CONTACT: Scott Samuels, CEO Tel: (913) 333-3190 Email: scott@horizonhospitality.com Web: www.horizonhospitality.com Horizon Hospitality Addresses Client Demand for Immediate and Interim Hospitality Leadership OVERLAND PARK, KANSAS – August 29, 2019 Horizon Hospitality, the nationwide leader in executive search for the hospitality industry, is providing an ideal solution to hospitality companies seeking… Read more »
No matter your role or how long you have been in it, we all have situations we would rather avoid. Scenarios can range from taking on a project in which you are not sure you will excel, having a difficult conversation with a client or colleague, or even simply interacting with coworkers in a social… Read more »
No doubt your restaurant has dishes that are crowd favorites, but diners are a fickle group. The best way to retain your current customers and attract new ones is to keep up with the latest trends in cuisine. You may not want to adopt all of them, but consider which of these hot trends may… Read more »
As an operator of a restaurant, hotel or resort, you know how often you are pulled in many different directions. With all the moving parts associated with keeping your business running successfully, hiring could easily drop to the bottom of your list. It really shouldn’t. People are your most important asset. It doesn’t make sense… Read more »
The new year is getting off to a rapid start. Do you have the talent you need to be ready for your busy season? The talent market continues to be tight, with more competition for the strongest candidates. In the coming year, employers will have to work a bit harder to find and attract the… Read more »
When it comes to online customer complaints, the more promptly you address them, the better. In the hospitality industry, you sometimes have an advantage that other businesses do not. Your guests may be with you for several days, giving you the opportunity to rectify any problems before they even leave your premises. Keep up with… Read more »