Facial recognition software is growing more prevalent and more accurate. Does it have a place in your hotel? Used properly, it has the potential to increase revenue and provide a better guest experience. Here are a few areas to consider its impact on your business. Improving Security Facial recognition software can prevent loss by… Read more »
As a hotel professional, you understand the importance of advertising to keep rooms filled, but how can you make sure your advertising efforts appear in front of the right people at the right time. What measures must you take to ensure you get the most out of your advertising spend? Programmatic advertising This form of… Read more »
As budgets get tighter and the demand for talent grows, restaurants must learn to do more with less. One of the means to achieve this is through the use of automation. Consider how you can employ automation to make your restaurant more efficient and profitable. Reservation manager Digital reservation management systems may be one of… Read more »
Chances are, when you hear blockchain, the first thing that comes to mind is bitcoin. But where blockchain applies to the hotel industry, it’s less about cryptocurrency than it is about the technology behind it – the ability to decentralize data storage. What Is Blockchain Technology? Blockchain is secure and decentralized data repository that permanently… Read more »
Self-driving cars are not yet widespread, but testing is ongoing. Common wisdom is that delivery of packages and food will ramp up much faster than actual human transport will. Ford, Toyota and several other manufacturers are running pilot programs. There has been some bugginess, but it truly is the way of the future, so it’s… Read more »
Artificial Intelligence (AI) is one of those terms that seems to get tossed around by people who don’t really know what it is and how it can affect their business. This is especially true when it comes to hiring. In fact, 35 percent of talent professionals and hiring managers say that AI is the top… Read more »
Just when you think you’ve seen everything in hospitality technology, along come additional innovations in the form of robotics, virtual reality and smart technology. What shows promise for your business and what should you keep an eye on? Will being an early adopter help you to remain ahead of the competition? Consider these innovations: Robotic… Read more »
Facial recognition is growing increasingly common. As hackers get smarter and are capable of bypassing even the most secure passwords, facial recognition is being used on smartphones like the iPhone X and more are sure to follow. How can you use this technology in your restaurant? Should you? Consider the experience of restaurants that have… Read more »
Many restaurant professionals worry about the impact that automation could have on the restaurant industry. Will innovations remove the personal touch from diner interactions? Will you need to recruit differently to find people with both restaurant expertise and a degree of tech-savvy? But lost in these concerns is the idea that technology can bring positive… Read more »
There is no shortage of technology available for hotels now, but which of the many available options are going to deliver a WOW experience for the guest? Begin by putting yourself in your customers’ shoes. What do they want most? Convenience Guests want to check in and out when it suits them. They don’t want… Read more »
