No Tipping Restaurants: Weighing The New Pros and Cons

Horizon Hospitality's Pros and cons to no-tipping policy in restaurants

An earlier version of this post ran in 2020. We’ve published this update because the landscape of employment in the restaurant industry has changed drastically since then, and we believe employers should have the most up-to-date information when making strategic business decisions. Ghost kitchens, contactless ordering, high-capacity drive thru’s: the innovations coming from the restaurant… Read more »

How to Attract Property Managers with Ownership Mentalities

Ownership mentality in Property Managers

The property management recruiting strategies have fallen into a rut: companies hire entry-level on-site managers to do the grunt work for minimal pay and let the executives do the thinking (and money-making). But as current executives age into retirement, that model will not cut it anymore. To create a long-term talent acquisition strategy with low… Read more »

The Benefit Trend to Watch in 2023: Career Development

Professional Development is the Surprising Benefit Trend in 2023

Recently, any talk of employee benefits almost certainly revolves around mental health, flexible work, and family leave. One of the most surprising priority shifts in 2022 for companies and workers has nothing to do with personal life. According to reports by SHRM and NSHS, career development has grown significantly as a priority for the majority… Read more »

When Is It Time to Find Another Job?

The hospitality industry has no shortage of thrilling moments – it is what draws so many professionals to the job! But those thrilling moments sometimes involve angry guests or putting literal fires out, and can make even the most passionate hospitality professional look for greener pastures. But a recent Joblist survey found that 31% of… Read more »

How to Keep Your Hotel’s Housekeeping Staff Happy

Housekeeping is arguably one of the toughest jobs in a hotel. And with all the changes in the last few years, like heightened cleaning protocols and the widespread elimination of daily room cleaning, the job can often feel impossible. So, what can hotel management do to keep their housekeeping teams happy and motivated? Focus on… Read more »

Should I Include Salary in a Job Ad? Yes!

We hear a lot of objections from employers about including pay in job advertisements: “We don’t want competitors to know our rates.” “We’ll lose our negotiating power.” “It might rustle current employees’ feathers.” The list goes on and on. But in a tough labor market, these objections are slowly becoming obsolete. When employers are not… Read more »

How to Create a Highly Competitive Compensation Package for Hospitality Management

After being furloughed, unemployed, or transitioning to a new industry, hospitality workers have reassessed the industry’s ability to meet their well-being needs. Multi-faceted benefits packages have now gone from “nice-to-have” to “must-have” for employers to attract and retain talent. The most well-received benefits focus on supporting employees outside of their working hours. Focus on these… Read more »

What do Recent 2021 Tip Rulings Mean for Restaurant Workers?

As of December 28, 2021, the newest ruling of the Fair Labor and Standards Act by the Department of Labor, known as the “dual-jobs” rule, officially goes into effect. Like many government rulings, it is far from straightforward, even though it seeks to clear up confusion over previous policies. Here is a breakdown of how… Read more »