What Qualities Make Leaders in Hospitality

Looking to add to the leadership team for your restaurant, hotel or resort? Look for these qualities to ensure your success and that of your team. Focus On ALL Their Customers Many managers pride themselves on guest experience, but what about staff experience? The best leaders also take the time to develop and train their… Read more »

Three Behavioral Interview Tips To Calm Your Fears

Interviews are intimidating enough already. Behavioral interviews add another layer of pressure onto an already stressful situation. Taking the time to prepare and craft a cohesive career story can make your behavioral interview go a little smoother. The purpose of a behavioral interview is to get to know how you tick, how you’ll fit in… Read more »

Is the Golden Rule Selfish?

Since childhood, we have all been raised by the Golden Rule: “Do unto others as you would have them do unto you.” Many would cite this ethical code as one of their aspirations by which to live, both personally and professionally. The problem with the Golden Rule? It implies the basic assumption that other people would like… Read more »

Are We Addicted To Stress?

For many, pending deadlines and packed schedules are not overwhelming, but instead can be a driving force that pushes them toward greater productivity. We have processes to streamline, goals to achieve, promotions to earn, debt to eliminate, exercise regimes to master, dreams to chase, and people to help and inspire. The “I work best under… Read more »

How to Successfully Interview an Executive Chef

It goes without saying that your executive chef must be a master at running an efficient kitchen. But what really separates a chef from a cook is the ability to help turn your restaurant into a strong brand that makes a consistent profit. When interviewing executive chef candidates, start by evaluating their culinary skills, then… Read more »

7 Blunders When Searching for a Hotel Management Job

When filling management positions, hotel executives want the right combination of experience, industry knowledge, career track record with progressive growth and solid job stability. You could excel in all these areas, plus have solid references and the educational background to make you a leading contender. Yet it amounts to nothing if you fall prey to… Read more »

The Best Use of Assessments in the Interview Process

Talent assessments, also known as pre-employment tests, are important tool in the hiring process. And just as you need more than just a hammer in your home improvement toolbox, you need more than just assessments in your hiring formula. Studies show that they should carry about one-third of the weight involved in your candidate selection… Read more »

The Treasure of True Grit

“Tell me about a time when you failed, and what you learned from that experience.” Think of the most successful employees you’ve ever worked with, or the individuals you’ve mentored who excelled the most, or the leaders you’ve studied who seem to achieve every goal they set for themselves.  Undoubtedly, a common thread between all… Read more »

Recruiting Challenges for 2014

Are You Ready to Meet the Challenge of Recruiting in 2014? written by Dana Baith VP of Recruiting – Horizon Hospitality Government agencies, industry publications and travel associations are all shouting the good news…”The hospitality industry (especially the hotel sector) will continue to see an increase in business during the coming year.”  Obviously that means… Read more »