It is one of the most perplexing and frustrating experiences for hiring managers. You spend weeks courting and interviewing a candidate. They have the qualifications you’re looking for and seem excited about the opportunity. You present them with a job offer and…they decline it. Why are candidates rejecting job offers more and more in hospitality?… Read more »
Category: Recruiting and HR Issues
Is a Four Day Workweek in Restaurants Just Crazy Enough to Work?
Recently, a few restaurants have gained national attention for experimenting with something unheard of in the industry – a four-day workweek. While normalizing a better work-life balance is long overdue, a four-day workweek might feel too extreme for many restaurant operations. But with some creativity and clear communication, many restaurants can give their workers more… Read more »
How Hotels Can Successfully Attract Boomerang Hires
If you scroll through LinkedIn today, you’ll see story after story of professionals happily returning to old employers after years of working for competitors. These boomerang hires are more than a feel-good story, they represent a largely untapped talent pool for hotel companies. Ex-employees already know the company culture, and understand the market, and the… Read more »
Should I Include Salary in a Job Ad? Yes!
We hear a lot of objections from employers about including pay in job advertisements: “We don’t want competitors to know our rates.” “We’ll lose our negotiating power.” “It might rustle current employees’ feathers.” The list goes on and on. But in a tough labor market, these objections are slowly becoming obsolete. When employers are not… Read more »
Hospitality Management Traits to Look for Instead of College Degrees
There is much to be said about the value of a degree in hospitality management (or any four-year degree). But is four years in a classroom better than four years of full-time, on-the-job experience? Sometimes, yes. But for many hospitality roles, not necessarily. To avoid missing out on quality hospitality professionals, try skipping the college… Read more »
5 Ways the Hospitality Industry is Responding to “The Great Resignation”
While “The Great Resignation” has hit the Hospitality industry the hardest, with almost double the worker quit rate of any other industry, hiring has stayed steady. This means that some hospitality employers are finding success in the hiring market. So what are these companies doing differently that is attracting candidates? Here is what we have… Read more »
Personal Connections Will Make or Break Senior Living Staffing
A career in senior living can be fulfilling for individuals with nurturing personalities. But, with all the staffing issues of both hospitality and healthcare industries, finding these candidates can be difficult. Then once they have been identified, employers must then find a way to connect with them on a personal level. Here are a few… Read more »
Hiring Success is About Setting Expectations
A recent Indeed poll found that there are three main reasons candidates drop out of hiring processes (or jump ship after their first day). Either they received a better offer elsewhere, they did not like the offer they received, or they did not feel there was enough communication. In this hiring market, these situations aren’t… Read more »
Curating an Exceptional Culture
Andrew Carnegie was a Scottish-American businessman and philanthropist. Always chatty and eager to share his wisdom, Carnegie once said, “You must capture and keep the heart of the supremely able man before his brain can do its best.” It’s a savvy assessment of the vital connection between heart, mind, results, and retention. How do we… Read more »
How to “Speak Recruiter” 101
A quick google search for “recruiter near me” will probably yield a confusing hodge-podge of results. Some recruiters call themselves staffing agencies, some recruiting firms, and some even refer to themselves as headhunters. If you are already struggling to figure out how to hire quality employees, you probably have no time to decipher what all… Read more »