Let’s face it: Executive Chefs are like rock stars in the restaurant industry. They can gain bigger-than-life reputations, drawing patrons solely based on their persona. However, their daily performance is also pivotal to a restaurant’s bottom line. Whether you are replacing an existing chef, filling an open position, or starting a new restaurant, here are… Read more »
One of the most frequently requested candidate qualifications that hospitality companies ask for is a seemingly simple one: good leadership skills. But what, exactly, that means, is not so simple. Not only is the term “good” up for a wide range of interpretations, but it’s also tough to nail down in interviews. Without seeing hospitality… Read more »
What is today’s workforce looking for from employers? Health benefits? Flexibility? Long-term financial security? Career support? Yes, yes, yes, and yes. For hospitality employers looking for ways to draw in new talent and keep existing employees, here are the benefits most meaningful for today’s workers: Robust Retirement Support Flexible Healthcare Paid Time Off (without strings… Read more »
One of the most often-overlooked aspects of a recruitment process is what the interview experience is like for the candidates. Are they made to wait weeks for the next interview step? Are they given accurate information about the opportunity? Did they receive adequate feedback after the interviews? The recruitment process doesn’t happen in a vacuum,… Read more »
We see it all the time…a small hospitality business owner needs a new manager, so they pay to post the job description to a few online job boards and figure they’ll spend a few hours reviewing applications and interviewing the top candidates. But before they know it, they’ve spent days or weeks spinning their wheels… Read more »
The property management recruiting strategies have fallen into a rut: companies hire entry-level on-site managers to do the grunt work for minimal pay and let the executives do the thinking (and money-making). But as current executives age into retirement, that model will not cut it anymore. To create a long-term talent acquisition strategy with low… Read more »
Recently, any talk of employee benefits almost certainly revolves around mental health, flexible work, and family leave. One of the most surprising priority shifts in 2022 for companies and workers has nothing to do with personal life. According to reports by SHRM and NSHS, career development has grown significantly as a priority for the majority… Read more »
Common sense (and countless psychology studies) tells us that positive reinforcement is the best way to motivate, engage, and retain workers. Unfortunately, the fast-paced environments of hospitality make it challenging for leaders to slow down and find time to express gratitude and give kudos to their hardworking staff. While there is no replacement for telling… Read more »
Housekeeping is arguably one of the toughest jobs in a hotel. And with all the changes in the last few years, like heightened cleaning protocols and the widespread elimination of daily room cleaning, the job can often feel impossible. So, what can hotel management do to keep their housekeeping teams happy and motivated? Focus on… Read more »
It is one of the most perplexing and frustrating experiences for hiring managers. You spend weeks courting and interviewing a candidate. They have the qualifications you’re looking for and seem excited about the opportunity. You present them with a job offer and…they decline it. Why are candidates rejecting job offers more and more in hospitality?… Read more »