Curating an Exceptional Culture

Andrew Carnegie was a Scottish-American businessman and philanthropist. Always chatty and eager to share his wisdom, Carnegie once said, “You must capture and keep the heart of the supremely able man before his brain can do its best.” It’s a savvy assessment of the vital connection between heart, mind, results, and retention. How do we… Read more »

How to “Speak Recruiter” 101

A quick google search for “recruiter near me” will probably yield a confusing hodge-podge of results. Some recruiters call themselves staffing agencies, some recruiting firms, and some even refer to themselves as headhunters. If you are already struggling to figure out how to hire quality employees, you probably have no time to decipher what all… Read more »

How Long Should Your Hotel’s Onboarding Last?

A recent survey indicates that 33% of new hires quit within the first six months of employment. Why? The top reasons reported were feeling neglected, overwhelmed, and unqualified. All of these factors underscore the importance of an onboarding process that keeps employees engaged, especially for a high-turnover industry like Hotels and Resorts. Some hotel leaders… Read more »

Should Hotel Executives Be Involved in Hiring?

In today’s seemingly impossible hiring market, the strain for talent is felt at all levels of hotel management. Many hotel executives are looking for any strategy that will give them the edge in hiring quality talent. So is it time for them to put on their recruiting hats and jump into the hiring frenzy? Not… Read more »

How to Tell if a Candidate is Cut Out for Property Management

Working in property management can be extremely rewarding, both professionally and financially, which has made it a popular industry for those seeking a new career direction. But if a candidate does not have the required organization, attention to detail, or patience, they will not last long. So how can property management companies figure out which… Read more »

How to Write a Hospitality Job Ad That Sparks Interest

You’ve plastered your job opening all over the internet. Maybe you even invested in paid advertising. Yet nobody is applying. Why? Many hospitality employers don’t realize that the job ad itself could be turning candidates off. Here are 5 things that every job advertisement needs to convince candidates to click ‘apply’: Compensation Details Many employers… Read more »

How Restaurants Can Win the Post-COVID Talent War

It is a recipe for a restaurant staffing disaster: A surplus of unfilled positions, not enough workers interested, and everybody competing for the same talent at once. It’s a reality for most restaurant managers, leaving them at a loss on how to recruit in this type of market. However, some restaurants have discovered effective incentives… Read more »

How Hospitality Companies Can Beat the Newest Pandemic: Job Ghosting

In a recent LinkedIn poll, we found that the biggest recruiting challenge for 37% of hiring managers was candidates ghosting jobs and interviews. Right now, candidates have the upper hand in the hospitality job market. If a candidate does not feel valued by the company in the interview process, they will quickly take their talents… Read more »