4 Mistakes Hospitality Employers Make When Conducting a Confidential Search

Having an easily recognizable employer brand is invaluable to hospitality companies seeking to attract candidates. However, some hiring situations require a more discrete approach. Whether a hospitality company wants to limit the number of unqualified candidates, shield business plans from competitors, or minimize operations disruptions during executive turnover, confidential searches can be a valuable strategy.… Read more »

5 Strategies to Build Trust as a Hospitality Employer

“Trust is the highest form of human motivation. It brings out the very best in people.” – Stephen R. Covey For hospitality employers looking for the magic ingredient for motivating their teams, they can look no further than trust. Trust improves retention, productivity, and morale. Without it, employees will quickly leave, or worse, stick around… Read more »

Eight Strategies for Restaurants to Create Staff Loyalty

It’s no secret that the restaurant industry struggles to retain workers. Many restaurant owners have simply accepted this as a fact of life and figured out ways to cope with a revolving door of employees. However, the most competitive restaurateurs understand that creating staff loyalty is not only good for business but essential for growth.… Read more »

New FLSA Exempt Salary Proposal: How it Could Impact Hospitality Companies

Recently, the Department of Labor proposed updated rules for salary overtime exemptions, potentially making 3.6 million more workers eligible for overtime. While there will undoubtedly be pushback and negotiations regarding the new overtime rule, here are the essential points of the current proposal: The Minimum salary-level threshold for overtime-exempt employees would rise to $55,068. Highly… Read more »

Common HR Mistakes for Restaurant Owners to Avoid

There are two things that most small restaurant owners have in common. The first is that they are passionate about the restaurant industry. The second is that they are incredibly busy. Sometimes, these two traits make it easy for some essential, but less exciting, business functions to fall through the cracks. For example setting up… Read more »

How Senior Living Communities Can Improve Employee Retention

How senior living can increase employee retention

In a recent survey of senior housing operators, ninety percent of respondents reported current staffing shortages! Yes, attracting new talent is key to staying staffed. However, senior living communities should consider putting the bulk of their time and energy into retaining their existing employees. How can senior living leaders create a workplace that fosters loyal… Read more »

What is Turnover Really Costing You?

written by Leigh Ann Teubert Vice President – Horizon Hospitality When a guest walks into your operation and sees the same reliable people, it increases their comfort and confidence that they will receive great service. They will keep coming back and confidently tell all their friends about their experience. So, when your hotel or restaurant… Read more »

Five Recruiting Tactics to Reboot Your Hotel’s Diversity Initiatives

Diversity starts with an unbiased recruitment process

The number of companies with Diversity, Equity & Inclusion (DEI) initiatives skyrocketed in the last three years. However, these initiatives showed mixed results. Employees have noticed, and about one-third would consider quitting if their company did not make improvements in DEI this year. A great place for hotels to revitalize their diversity commitments is at… Read more »