Eight Strategies for Restaurants to Create Staff Loyalty

It’s no secret that the restaurant industry struggles to retain workers. Many restaurant owners have simply accepted this as a fact of life and figured out ways to cope with a revolving door of employees. However, the most competitive restaurateurs understand that creating staff loyalty is not only good for business but essential for growth.… Read more »

New FLSA Exempt Salary Proposal: How it Could Impact Hospitality Companies

Recently, the Department of Labor proposed updated rules for salary overtime exemptions, potentially making 3.6 million more workers eligible for overtime. While there will undoubtedly be pushback and negotiations regarding the new overtime rule, here are the essential points of the current proposal: The Minimum salary-level threshold for overtime-exempt employees would rise to $55,068. Highly… Read more »

Common HR Mistakes for Restaurant Owners to Avoid

There are two things that most small restaurant owners have in common. The first is that they are passionate about the restaurant industry. The second is that they are incredibly busy. Sometimes, these two traits make it easy for some essential, but less exciting, business functions to fall through the cracks. For example setting up… Read more »

How Senior Living Communities Can Improve Employee Retention

How senior living can increase employee retention

In a recent survey of senior housing operators, ninety percent of respondents reported current staffing shortages! Yes, attracting new talent is key to staying staffed. However, senior living communities should consider putting the bulk of their time and energy into retaining their existing employees. How can senior living leaders create a workplace that fosters loyal… Read more »

What is Turnover Really Costing You?

written by Leigh Ann Teubert Vice President – Horizon Hospitality When a guest walks into your operation and sees the same reliable people, it increases their comfort and confidence that they will receive great service. They will keep coming back and confidently tell all their friends about their experience. So, when your hotel or restaurant… Read more »

Five Recruiting Tactics to Reboot Your Hotel’s Diversity Initiatives

Diversity starts with an unbiased recruitment process

The number of companies with Diversity, Equity & Inclusion (DEI) initiatives skyrocketed in the last three years. However, these initiatives showed mixed results. Employees have noticed, and about one-third would consider quitting if their company did not make improvements in DEI this year. A great place for hotels to revitalize their diversity commitments is at… Read more »

The Do’s and Don’ts of Hiring a Chef

Chefs are the rockstars of the restaurant industry. Here's the smart way to hire one for your restaurant.

Let’s face it: Executive Chefs are like rock stars in the restaurant industry. They can gain bigger-than-life reputations, drawing patrons solely based on their persona. However, their daily performance is also pivotal to a restaurant’s bottom line. Whether you are replacing an existing chef, filling an open position, or starting a new restaurant, here are… Read more »

5 Essential Leadership Traits to Uncover during the Interview Process

Every hospitality employer wants to hire managers with "good leardship skills." But what specific traits should they be looking for?

One of the most frequently requested candidate qualifications that hospitality companies ask for is a seemingly simple one: good leadership skills. But what, exactly, that means, is not so simple. Not only is the term “good” up for a wide range of interpretations, but it’s also tough to nail down in interviews. Without seeing hospitality… Read more »