Here comes Generation Z – How to manage your restaurant’s youngest workers

The oldest members of Generation Z are fresh out of college, driven, and ready to make an impact on a business. But they have also already lived through two major economic downturns in their relatively short lives, making them more pragmatic than their Millennial predecessors. Entrepreneurially spirited, they will often have a side hustle, and… Read more »

There is a Right Way (and a wrong way) to Use Skills Assessments When Hiring

Everyone puts their best foot forward in an interview. They will usually research the company and the role, prepare thoughtful answers to common interview questions, and show off their most impressive achievements. Of course, face-to-face interviews are essential in the hiring process, especially for many hospitality roles. But what else can hiring managers do to… Read more »

Don’t Let “Culture Fit” Get in the Way of Hiring Strong Candidates: Focus on These 5 Factors Instead

Consider this scenario: A candidate has all the necessary experience required for a role. Their first interview was very casual but went well. However, they were eventually turned down because a single hiring manager deemed that they “aren’t a good culture fit”. Do you see a problem here? Of course, companies should hire candidates they… Read more »

Top HR Challenges in the Hospitality Industry

[Scott Samuels, CEO of Horizon Hospitality sits down with SHRM to talk about the biggest HR challenges facing the hospitality industry at the moment] “…Another enduring problem is the lack of diversity at higher levels of the industry. The industry’s hourly workforce is diverse, but that’s not the case for management. As a reckoning over… Read more »

How Senior Living Can Tap into a Wider Talent Pool with Social Media

Social Media Recruiting to Gain more candidates

Finding and keeping talented workers has always been an uphill battle for the senior living industry. As rewarding as the industry can be, it’s an often overlooked-job market that isn’t well understood by job seekers. But amid record-high unemployment, senior living communities have the opportunity to recruit a variety of talented jobseekers from adjacent struggling… Read more »

Hiring in the Hospitality Industry: How to Quickly and Efficiently Evaluate Resumes

quickly evaluate resumes to find most qualified candidates

Congratulations, you’ve created a clear and engaging job description for your open management position that gets job seekers excited to work for you! But now you have more applications than you know what to do with. While that can be a great problem to have, you need some way to accurately identify the most qualified… Read more »

How Hospitality Companies Can Avoid Hiring Bias

While a company may have great intentions when it comes to hiring diverse candidates, different types of bias can easily cause efforts to fall short of those diversity goals. Unconscious bias can be especially problematic in the recruitment process, for both the candidate and employer. Not only does it hurt the company’s chances of hiring… Read more »

Struggling to Retain Top Talent? Keep It Simple – Pay Competitively and Offer Great Benefits

retain-top-hospitality-talent-pay-benefits

  There is a tendency to overthink what it takes to attract and retain top talent. Will team builders help? Casual Fridays? What do people want? Competitive pay and benefits! Perks are great, but no matter what you offer, people count on a living wage and benefits that can make a real difference to their physical and… Read more »