If you work in the restaurant industry, we don’t need to tell you how irritating, and usually financially detrimental, reservation no-shows are. It can throw operations out of balance and often creates staff resentment toward diners. While there is no one-size-fits-all solution, there are several ways you can control the rising rate of reservation no-shows.… Read more »
Once a niche travel market, sustainable travel is on the minds of more travelers today. Over eighty percent say that sustainable travel is important to them! How can hotels make sustainability changes that resonate with travelers and still make sense operationally? Do you have hotel management that can take on the challenge? Or is that… Read more »
written by Leigh Ann Teubert Vice President – Horizon Hospitality When a guest walks into your operation and sees the same reliable people, it increases their comfort and confidence that they will receive great service. They will keep coming back and confidently tell all their friends about their experience. So, when your hotel or restaurant… Read more »
Our hospitality recruiters will be the first to tell you that a glowing professional reference can seal the deal on your dream job offer. But if you are not in the habit of networking, asking for professional references can feel intimidating. The good news is that most of your professional network would love to contribute… Read more »
As many industry professionals predicted, food delivery is here to stay in the post-pandemic restaurant industry. However, there are a few caveats that surprised the industry. Between third-party delivery services stalling, full-service restaurants dropping delivery service, and consumers spending more consciously, food delivery has become a more complicated trend to forecast. Here is where the… Read more »
While the mass exodus of full-time employees from food and beverage has dominated the news, there has been a quiet return of people looking for a flexible and fun way to earn extra income. At the same time, more than one in three Americans has a paying side gig, a percentage only expected to increase.… Read more »
FOR IMMEDIATE RELEASE: CONTACT: Scott Samuels, CEO Tel: (913) 333-3190 Email: scott@horizonhospitality.com Web: www.horizonhospitality.com Horizon Hospitality Named a 2023 Forbes Top Professional Recruiting Firm. [Overland Park, KS – May 4, 2023] Horizon Hospitality Associates, a leading recruiting and executive search firm specializing in the hospitality industry, is proud to announce its inclusion in the… Read more »
The number of companies with Diversity, Equity & Inclusion (DEI) initiatives skyrocketed in the last three years. However, these initiatives showed mixed results. Employees have noticed, and about one-third would consider quitting if their company did not make improvements in DEI this year. A great place for hotels to revitalize their diversity commitments is at… Read more »
Let’s face it: Executive Chefs are like rock stars in the restaurant industry. They can gain bigger-than-life reputations, drawing patrons solely based on their persona. However, their daily performance is also pivotal to a restaurant’s bottom line. Whether you are replacing an existing chef, filling an open position, or starting a new restaurant, here are… Read more »
When travelers think of independent hotels, they imagine quaint B&Bs, historical community gems, and charming settings. For the growing number of travelers seeking a unique experience, this is perfect. Amid the noise of Online Travel Agencies (Expedia, Kayak, etc.), branded hotels, and sponsored ads, how can small properties stand out? Here are five ways for… Read more »