There is much to be said about the value of a degree in hospitality management (or any four-year degree). But is four years in a classroom better than four years of full-time, on-the-job experience? Sometimes, yes. But for many hospitality roles, not necessarily. To avoid missing out on quality hospitality professionals, try skipping the college… Read more »
5 Ways the Hospitality Industry is Responding to “The Great Resignation”
While “The Great Resignation” has hit the Hospitality industry the hardest, with almost double the worker quit rate of any other industry, hiring has stayed steady. This means that some hospitality employers are finding success in the hiring market. So what are these companies doing differently that is attracting candidates? Here is what we have… Read more »
Personal Connections Will Make or Break Senior Living Staffing
A career in senior living can be fulfilling for individuals with nurturing personalities. But, with all the staffing issues of both hospitality and healthcare industries, finding these candidates can be difficult. Then once they have been identified, employers must then find a way to connect with them on a personal level. Here are a few… Read more »
Thinking About Asking for a Raise? Here are The Dos and Don’ts for Hotel Professionals
Yes, salaries in the hospitality industry have gone up significantly in the last year. However, not every employer is proactively handing out raises. With rising inflation and more pressures on the job, you might be asking “Is it time to ask for a raise?”. We are always in favor of knowing your worth and being… Read more »
Hiring Success is About Setting Expectations
A recent Indeed poll found that there are three main reasons candidates drop out of hiring processes (or jump ship after their first day). Either they received a better offer elsewhere, they did not like the offer they received, or they did not feel there was enough communication. In this hiring market, these situations aren’t… Read more »
Should Hotels Be Worried About the Metaverse?
When Mark Zuckerburg proclaimed that the metaverse is “the next chapter in the internet” last summer, the hotel professionals began to wonder: Should we be worried? First of all: The “meta-verse” isn’t even real…yet. So, no, hotels do not need to overhaul their operations overnight. And no, virtual reality is not going to make the… Read more »
Curating an Exceptional Culture
Andrew Carnegie was a Scottish-American businessman and philanthropist. Always chatty and eager to share his wisdom, Carnegie once said, “You must capture and keep the heart of the supremely able man before his brain can do its best.” It’s a savvy assessment of the vital connection between heart, mind, results, and retention. How do we… Read more »
What do Recent 2021 Tip Rulings Mean for Restaurant Workers?
As of December 28, 2021, the newest ruling of the Fair Labor and Standards Act by the Department of Labor, known as the “dual-jobs” rule, officially goes into effect. Like many government rulings, it is far from straightforward, even though it seeks to clear up confusion over previous policies. Here is a breakdown of how… Read more »
There is a New Traveler in 2022. Are Hotels Ready?
It’s no secret that during COVID travelers put a premium on cleanliness and flexibility. Now, as travelers plan post-pandemic trips, their priorities seem to have shifted. But hotels have already made drastic changes to their operations and staffing to address the needs of the pandemic. Here is how the previous changes will help (or hinder)… Read more »
Stop Asking This One Interview Question (and what to ask instead)
“What is your greatest weakness?” In a recent Linkedin poll, 44% of respondents reported that this question irked them the most. It feels like a trick question with only wrong answers. Some employers like to use this as a “gotcha” question to see how candidates respond to stressful situations. But this question has been overused… Read more »