Blog
How Can You Better Accommodate Guests with Special Needs?
There is no shortage of regulations detailing how restaurants and hotels are to provide for guests with disabilities or special needs. Unfortunately, that just addresses the bare minimum of what is required to remain compliant. Laws don’t tell you how to make your hotel or restaurant a regular destination for guests with additional requirements, but… Read more »
Which Hotel Technology Provides a WOW Guest Experience?
There is no shortage of technology available for hotels now, but which of the many available options are going to deliver a WOW experience for the guest? Begin by putting yourself in your customers’ shoes. What do they want most? Convenience Guests want to check in and out when it suits them. They don’t want… Read more »
How to Know When You’re on Thin Ice at Work
Scott Samuels, CEO of Horizon Hospitality, was quoted in The Wall Street Journal People who perform poorly in certain tasks often aren’t aware of their shortcomings, but there are signs if you learn how to look for them It starts with an uneasy feeling: You’re left out of meetings you used to attend. The boss… Read more »
Glassdoor Reviews Impact a Company’s Ability to Hire Top Performers
You probably keep up with online feedback of your restaurant or hotel on common review sites to see how your service rates, but have you checked how you’re doing on Glassdoor? You provide the exceptional service you do because of the quality of people you hire. Are you sure your Glassdoor rankings aren’t impeding that… Read more »
The Next Big “Eatertainment” Chain
Scott Samuels, CEO of Horizon Hospitality, was quoted Chain Restaurants Magazine. In an age when Millennials are prone to living and eating via multitasking, food alone may not be sufficient to keep them engaged. Punch Bowl Social “identified a niche, the social eating market, and executed at a high level,” says Scott Samuels, the Leawood,… Read more »
Will New Hospitality Technology Affect Talent Acquisition?
As automation increases in the hospitality industry, the way in which you recruit may be impacted. Your hotel or restaurant will need to hire people with different kinds of skill sets or retrain current employees people who show signs of potential and willingness for development. Are robots taking our jobs? In a word, no. But… Read more »
Horizon Hospitality Strong Growth Leads to New Office Expansion in Scottsdale, AZ and West Palm Beach, FL
MEDIA RELEASE FOR IMMEDIATE RELEASE CONTACT: Ronald R. Magas, President Magas Media Consultants, LLC (203) 445-8981 C: (203) 685-8082 Email: [email protected] LEAWOOD, KS — October 4, 2017 – Horizon Hospitality, the premier hospitality industry executive search firm in North America has opened new regional offices in Scottsdale, Arizona and West Palm Beach, Florida to meet… Read more »
Which Trends Are Coming in Food and Beverage?
As a restaurant professional, you know it’s essential to keep up with popular developments in food and beverage and more importantly, anticipate what’s coming next. Here are a few trends you need to know in the coming year. Special Diets Increasingly, restaurants are focusing on how to adapt to diners’ evolving tastes and dietary restrictions.… Read more »
Hiring the Resume and Not the Person Could Increase Your Long-Term Costs
Most hiring managers have made a few hiring mistakes caused by hiring someone who looked good on paper. But really, what else do you have to go on when you’re ready to hire? Hiring the wrong person because you relied too heavily on their resume can be an expensive mistake. Here are some tips to… Read more »