People trust people more than companies, which is why employee referral programs tend to produce hires with a longer tenure. But for them to be effective, employees need to actually participate. This is where many referral programs stall and leave business owners and HR professionals scratching their heads. Where do they go wrong? Here are… Read more »
Less than seven seconds. That is how long a hiring manager spends scanning a resume for the first time. In a pile of resumes, yours needs to quickly stand out to hotel hiring managers. For this, a hotel management resume needs to be visually clean and only include valuable information. So what information are hiring… Read more »
Despite widespread temporary shutdowns and social distancing measures, country clubs saw a rise in membership in 2020. People were desperate for anything to do outside of their homes, and private clubs provided a perfect escape. Now that life is beginning to look somewhat normal again, and members can go back to many of their pre-COVID… Read more »
The sustainability trend is nothing new to the restaurant industry. Now, a few organizations have even gone as far as creating “Zero-Waste” certifications for restaurants ambitious enough to meet the challenge. To qualify, a restaurant must divert a certain amount of waste from landfills, incineration, or the environment (around 90%). While straightforward, reaching for this… Read more »
As a business owner, it makes sense that you would use every resource to protect your employees, customers, and assets. Background checks provide much peace of mind when bringing a new candidate to the team. However, they do not tell the whole story of a candidate. A clean driving record is no guarantee of honesty,… Read more »
Since its conception, traditional hotels have struggled to compete with short-term vacation rental platforms like Airbnb. But while COVID-19 wreaked havoc on the hotel industry, it also leveled the playing field in this respect. Travelers are still looking for a unique and personalized experience, but a renewed focus on safety and reliability has given traditional… Read more »
The oldest members of Generation Z are fresh out of college, driven, and ready to make an impact on a business. But they have also already lived through two major economic downturns in their relatively short lives, making them more pragmatic than their Millennial predecessors. Entrepreneurially spirited, they will often have a side hustle, and… Read more »
Everyone puts their best foot forward in an interview. They will usually research the company and the role, prepare thoughtful answers to common interview questions, and show off their most impressive achievements. Of course, face-to-face interviews are essential in the hiring process, especially for many hospitality roles. But what else can hiring managers do to… Read more »
Consider this scenario: A candidate has all the necessary experience required for a role. Their first interview was very casual but went well. However, they were eventually turned down because a single hiring manager deemed that they “aren’t a good culture fit”. Do you see a problem here? Of course, companies should hire candidates they… Read more »
Whether you attribute it to the economy or just want to blame the Millenials, the numbers don’t lie. Job hopping has been on the rise for the last decade. And in the hotel industry, it is even more common. If everybody is doing it, it isn’t a big deal. Right? Maybe. Maybe not. Although many… Read more »
