Blog

Is Fatigue Affecting Your Team? What Can You Do to Minimize It?

fatigue-affecting-hospitality-team

The hospitality industry is a very high-demand career. Long hours are often required, including late nights and even overnights. Getting adequate rest can be difficult, yet it is essential. What are the signs your team members are not getting enough rest, and what can you do about it? Fatigued workers can cost employers thousands annually… Read more »

Horizon Hospitality Expands Into Healthcare

MEDIA RELEASE FOR IMMEDIATE RELEASE CONTACT: Scott A. Samuels, CEO Horizon Hospitality Associates, Inc. (913) 333-3190 Email: [email protected] LEAWOOD, KS — December 18, 2017 – We’re pleased to announce a NEW division of Horizon Hospitality – Hospitality in Healthcare. Hospitality in Healthcare will provide a Unique Hospitality Approach to Traditional Healthcare Recruiting. Leading the Hospitality… Read more »

5 Restaurant staffing best practices

Scott Samuels, CEO of Horizon Hospitality, was quoted in Nation’s Restaurant News and Culinary Institute of America News. Finding and retaining staff can be a significant challenge for restaurants, and that issue is amplified in cities where staffing demand exceeds supply. However, a few simple strategies can help keep restaurants well-staffed all year-round. “Many restaurant… Read more »

Your Restaurant Is on OpenTable, Should You Be on Resy?

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If your restaurant is already on OpenTable, does it make sense to be on Resy as well? If you are unfamiliar with Resy, it’s a restaurant reservation and wait list system recently launched by Airbnb. Resy offers simple-to-use software that includes everything from table management to online bookings and POS integration. How does it work?… Read more »

What vacation rentals can learn from hotels

Scott Samuels, CEO of Horizon Hospitality, was quoted in Hostfully Vacation rental managers need to be a jack-of-all-trades. From marketing and advertising, to scheduling, guest communication, cleaning, and concierge services, the list of “things you need to know” can feel endless. Scott Samuels of Horizon Hospitality, a national hospitality recruiting firm, notes that “service still… Read more »

How Is Automation Making Scheduling and Ordering Easier?

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Many restaurant professionals worry about the impact that automation could have on the restaurant industry. Will innovations remove the personal touch from diner interactions? Will you need to recruit differently to find people with both restaurant expertise and a degree of tech-savvy? But lost in these concerns is the idea that technology can bring positive… Read more »

How Can You Better Accommodate Guests with Special Needs?

There is no shortage of regulations detailing how restaurants and hotels are to provide for guests with disabilities or special needs. Unfortunately, that just addresses the bare minimum of what is required to remain compliant. Laws don’t tell you how to make your hotel or restaurant a regular destination for guests with additional requirements, but… Read more »