Blog

What’s Next for Eatertainment?

Eatertainment is a sign that the experience economy is thriving

The concept of pairing food with entertainment is not new to hospitality. After all, it seems like bowling alleys, arcades, and music venues have always offered concessions. Likewise, billiards have always gone hand in hand with drinking establishments. But in the last few years, concepts like Top Golf and Punchbowl Social have paved the way… Read more »

Should You Apply to a Confidential Job Posting?

How to decide when to apply to a confidential job post

A jolt of excitement hits you when a LinkedIn message pops up from a recruiter saying you’d be a great fit for an opportunity. Or you see your dream job on a job board and meet all the qualifications. But when you realize you have no clue what company these opportunities are with, you might… Read more »

The Top Employee Benefits for your Hospitality Team

What is today’s workforce looking for from employers? Health benefits? Flexibility? Long-term financial security? Career support? Yes, yes, yes, and yes. For hospitality employers looking for ways to draw in new talent and keep existing employees, here are the benefits most meaningful for today’s workers: Robust Retirement Support Flexible Healthcare Paid Time Off (without strings… Read more »

5 Ways to Better Accommodate Guests with Special Needs

How to better accommodate guests with special needs

There is no shortage of regulations detailing how restaurants and hotels are to provide for guests with disabilities or special needs. Yes, these regulations make it technically possible for people with disabilities to visit businesses. However, they are a far cry from truly making guests with special needs feel welcome. Since one in four Americans… Read more »

What Does it Take to be a Successful Senior Living Chef?

The role of the Executive Chef has recently evolved into something of a celebrity within the senior living industry. Many senior living communities are elevating their dining programs to produce menus and food that rival top resorts. As the demand for distinguished food and beverage grows among residents and operators, so does the demand for… Read more »

Why Hotels Need Emotional Marketing

How can hotels use emotional marketing to their advantage?

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou In the modern travel industry, many branded hotel chains offer amenities and services indistinguishable from each other. So, hotels must set themselves apart. How? They can help guests tune out… Read more »

How is Your Private Club’s Racquet Game?

Private clubs can invest in their teams to create quality racquet sports programs

When many people think of sports in private clubs, they might only picture tennis and golf. Yes, club leaders tend to focus on these more scenic and higher revenue-producing sports, but they may be missing out on an opportunity in niche racquet sports. Sports like pickleball, badminton, and platform tennis have fewer entry barriers than… Read more »

Ditch the Annual Employee Review – Do This Instead

Every year, thousands of restaurants and hotels gear up for weeks of stuffy, time-consuming, and stressful annual employee performance reviews. Countless studies have proven yearly reviews are ineffective in motivating employees or encouraging productivity. So, why should restaurants and hotels stick with this outdated practice? Simple – they shouldn’t! Here is how hospitality leaders can… Read more »