“So, do you have any questions for me?” This question can make even the most confident candidate nervous, and unfortunately produce the occasional “deer in the headlights” reaction. As a candidate, you might think that if you ask too many questions, you’ll come across as annoying or even clueless. But that couldn’t be farther from… Read more »
For years, private clubs have been synonymous with luxury, service, and socialization. Members expect attentive staff and look forward to a variety of in-person amenities like golf courses, pools, fitness centers, and dining outlets. But distancing measures due to COVID-19 have made “business as usual” incredibly difficult. As clubs re-open, how can they preserve their… Read more »
As hospitality recruiters, we want nothing more than to see the most qualified candidate get hired and to assist job seekers at every step. So, we’re just as frustrated as the candidate when they meet every experience requirement and pass all the screening tests, only to see a bad interview wreck their chances. Since most… Read more »
In the last three months, 76% of travelers have made major changes to plans due to COVID-19. Once appealing quick weekend trips might not seem worth the trouble right now, especially if guests are hesitant to venture out and explore their destinations. But people have been stuck at home for months and are looking for… Read more »
The pandemic has had an enormous impact on the hospitality industry. In some areas, businesses are slowly reopening. But many potential job candidates are reluctant to return, mostly because they don’t know what to expect when they get there. Reassure candidates by sharing your policies and safety plans upfront in job postings, on your website,… Read more »
No matter how many precautions a restaurant takes when reopening dining rooms during COVID-19, many families are still not quite ready to dine-in. Instead of relying solely on standard to-go orders and limited capacity dining rooms, how else can restaurants appeal to diners of all ages who miss the excitement of going to a restaurant?… Read more »
One of the most critical factors in ensuring that residents of senior living facilities are happy is family interaction. The COVID-19 pandemic made this especially difficult since many facilities banned visitors to prevent further spread of the virus. Families in many states would have been unable to visit anyway with some on lock-down and others… Read more »
While a company may have great intentions when it comes to hiring diverse candidates, different types of bias can easily cause efforts to fall short of those diversity goals. Unconscious bias can be especially problematic in the recruitment process, for both the candidate and employer. Not only does it hurt the company’s chances of hiring… Read more »
As hotels begin reopening, it’s essential for management to have a COVID-19 outbreak prevention plan. Taking a multi-pronged approach can ensure best practices are followed and that every possible measure is taken to prevent infection. Educating Employees Begin by educating your employees. It’s natural to assume that everyone has been following best practices to reduce… Read more »
No one needs to tell you how hard restaurants have been hit by the pandemic. But many have been able to rise to the challenge with takeout and delivery options. These have proven to be a win-win for restaurateurs and diners. But contact-free interaction and pre-paying have also allowed customers to enjoy dining-in at their… Read more »
