After California’s aggressive Fast-Food Accountability and Standards Recovery Act (FAST Act) passed in 2022, then repealed days later, the restaurant industry has been watching the state nervously. In the wake of a threatened referendum, negotiations, and rewrites, an amended version of AB 1228 was finally signed into law. How does this law directly affect California… Read more »
It’s September, and chances are that your country club is buzzing with full tee times, busy racquet-sport teams, and packed outdoor dining outlets. But when the weather turns sour this winter, what will your club do to stay relevant for members? Will you jump into new programming, make changes to current operations, or step back… Read more »
Many conversations surrounding 2023 restaurant menu trends seem to focus on quirky and bizarre ingredient combinations or TikTok influencers. However, when it comes time to order food from a menu, what are diners excited to order? In a nutshell, diners want their food choices to feel good: physically, emotionally, and even ethically. Here are five… Read more »
The latest trends in travel have brought sustainability, technology, and wellness to the forefront of every hotel owner’s mind. Not only do these trends demand that daily operations create a personalized guest experience, but physical facilities must also transform. When beginning hotel renovations, new developments, and technology upgrades, what do today’s project managers now need… Read more »
What resources can you use to create an attention-grabbing resume? Having a friend or colleague proofread your resume is always a great idea. But when many large companies utilize technology to receive and screen resumes, wouldn’t it make the most sense to introduce your resume to cutting-edge technology first? Resume, meet ChatGPT! You don’t need… Read more »
The senior living industry is in a period of innovation, trying to overcome stale perceptions and attract the next generation of residents. Strategies like data-driven marketing and finance, customer-focused sales processes, and wellness-oriented operations dominate current senior living trends. To find innovative leaders that can create these changes in operations, finance, and marketing, communities are… Read more »
Whether salary negotiations fell through, the work environment was toxic, or your dream opportunity fell into your lap, you’ve decided that your days are numbered with your current employer. You have finally come to the conclusion that it’s time to move on. So how do you handle your last days at your current company? A… Read more »
Influencer marketing has a mixed reputation in the hotel industry. Many hotels are weary of imposters with delusions of grandeur trying to score free hotel stays at luxury resorts. Thankfully, the rate of imposter influencers like these has slowed significantly in the last few years. The role of influencers has evolved, and the influencer marketing… Read more »
There are two things that most small restaurant owners have in common. The first is that they are passionate about the restaurant industry. The second is that they are incredibly busy. Sometimes, these two traits make it easy for some essential, but less exciting, business functions to fall through the cracks. For example setting up… Read more »
Travel demand is surging, yet hotels are handling more dissatisfied guests than ever before. What’s causing the trend? The biggest complaints are not about quality of service or cleanliness (in fact, satisfaction in these areas has risen). The biggest concern guests have is the value they receive for the price. While room rates do not… Read more »