Whether you are a hotel professional trying to climb the ladder, or transitioning mid-career into hotels, the path to becoming a hotel general manager can sometimes be unclear. While each brand, region, and even property has its quirks, there are a few things that every hotel manager needs to be successful. Consider these skills when… Read more »
Even though senior living staffing has improved immensely since the pandemic, attracting new staff is the number one priority for many senior living communities in 2024. Where can communities find fresh talent that can grow and develop with the senior living industry? Since Generation Z will make up 30% of the total workforce by 2025,… Read more »
Which generation has the most influence over how Country Clubs are evolving? Is it the Millennials, one of the fastest-growing groups of new golfers? Or is it Generation X (aged 42 – 57), which currently holds the highest utilization increase of Country Clubs? Or is it Generation Z, the current members’ children who can’t yet… Read more »
As a hospitality manager, implementing “dry” promotions – a promotion that does not include a pay raise – can be risky. On the one hand, it can help employees quickly grow their skill sets and gain a better understanding of the business. On the other hand, employees often view it as an empty gesture by… Read more »
You may have heard the word “authentic” frequently in 2023 (Merriam-Webster dubbed it as the word of the year after all). But how exactly is authenticity translated into Food and Beverage in the Hotel industry? Consider these Hotel Food and Beverage trends for 2024 that highlight travelers’ demands for a casual experience that embraces local… Read more »
It’s no secret that the restaurant industry struggles to retain workers. Many restaurant owners have simply accepted this as a fact of life and figured out ways to cope with a revolving door of employees. However, the most competitive restaurateurs understand that creating staff loyalty is not only good for business but essential for growth.… Read more »
As baby boomers retire and move into Senior Living communities, they are voicing strong opinions about what they want their individual dining experiences to look like. Communities are adjusting to create more “resident-centric” dining, incorporating more flexibility, personalization, and wellness. Look for these four dining trends in 2024 that cater to the newest generation of… Read more »
“By failing to prepare, you are preparing to fail.” — Benjamin Franklin As hospitality recruiters, we have seen first-hand the importance of preparing for an interview. Not only does it show a potential employer that candidates are excited about the opportunity, but it gives candidates the confidence they need to let their skills and experience… Read more »
Whether you are trying to maintain a high level of service or turn around a poor bottom line, hotel employee training is crucial to running a successful property. Effective hotel staff training programs can increase profitability, help with talent acquisition, and improve employee engagement. Here are four metrics to assess whether your hotel’s training program… Read more »
Until recently, ghost kitchens and virtual restaurants seemed like the next big thing in the restaurant industry. But after Wendy’s decided to scrap its historic investment into ghost kitchens earlier this year, restaurant industry experts are asking: Did ghost kitchens get ghost-busted? Although reduced operating costs, greater flexibility, and faster concept launch times are all… Read more »