Blog

How Hospitality Companies Can Beat the Newest Pandemic: Job Ghosting

In a recent LinkedIn poll, we found that the biggest recruiting challenge for 37% of hiring managers was candidates ghosting jobs and interviews. Right now, candidates have the upper hand in the hospitality job market. If a candidate does not feel valued by the company in the interview process, they will quickly take their talents… Read more »

Not Enough Hours in the Day: How to Recruit While Running a Restaurant

Most restaurant managers have experienced this vicious cycle: When a restaurant is short-staffed, management takes on extra roles. With the extra workload, there is not enough time to recruit and hire help. Without an HR or recruiting role on the team, the pattern is all too familiar. But with some smart adjustments to the recruiting… Read more »

6 Reasons Hospitality Employees Don’t Refer Candidates

People trust people more than companies, which is why employee referral programs tend to produce hires with a longer tenure. But for them to be effective, employees need to actually participate. This is where many referral programs stall and leave business owners and HR professionals scratching their heads. Where do they go wrong? Here are… Read more »

The Newest Wave of Private Club Members

Despite widespread temporary shutdowns and social distancing measures, country clubs saw a rise in membership in 2020. People were desperate for anything to do outside of their homes, and private clubs provided a perfect escape. Now that life is beginning to look somewhat normal again, and members can go back to many of their pre-COVID… Read more »

What Does It Mean to Be a Zero-Waste Restaurant?

The sustainability trend is nothing new to the restaurant industry. Now, a few organizations have even gone as far as creating “Zero-Waste” certifications for restaurants ambitious enough to meet the challenge. To qualify, a restaurant must divert a certain amount of waste from landfills, incineration, or the environment (around 90%). While straightforward, reaching for this… Read more »

Criminal Background Checks in Hiring: A Tricky Balancing Act

As a business owner, it makes sense that you would use every resource to protect your employees, customers, and assets. Background checks provide much peace of mind when bringing a new candidate to the team. However, they do not tell the whole story of a candidate. A clean driving record is no guarantee of honesty,… Read more »

Did COVID-19 Reset the Competition Between Hotels and Airbnb?

Since its conception, traditional hotels have struggled to compete with short-term vacation rental platforms like Airbnb. But while COVID-19 wreaked havoc on the hotel industry, it also leveled the playing field in this respect. Travelers are still looking for a unique and personalized experience, but a renewed focus on safety and reliability has given traditional… Read more »

Here comes Generation Z – How to manage your youngest workers

The oldest members of Generation Z are fresh out of college, driven, and ready to make an impact on a business. But they have also already lived through two major economic downturns in their relatively short lives, making them more pragmatic than their Millennial predecessors. Entrepreneurially spirited, they will often have a side hustle, and… Read more »