One of hospitality’s most prominent trends in 2015 is continued consumer demand for locally sourced ingredients. Restaurant customers continue to ask for locally sourced and sustainable produce, meats and fish. Travelers to your hotel will be looking for meals and accommodations that offer local flavor over sterile corporate staleness. What Does That Mean For Hospitality… Read more »
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Motivating Your Hospitality Staff: Which Style Is Best For You
Figure out the best strategies to motivate your hospitality staff by determining what management style will work best with your employees while remaining true to yourself. A variety of styles can be effective depending on your company, location, or your clientele. What’s the best one for you – and your team? What’s Your Management Style?… Read more »
Goal-Setting for 2015: How to Create Effective Goals In The Hospitality Industry
The economy is showing signs of recovery. With more spendable money in consumer pockets, it should be a banner year for the hospitality industry. People will be dining out, vacationing, traveling for business. How can you create goals for your team that will help them to manage the boom? Communicate Company Objectives It’s critical that… Read more »
5 Tips To Keeping Employees Not Only Engaged, But Happy
Much focus is placed these days on keeping employees engaged. But is that enough? Keeping your employees happy is the key to reducing turnover, increasing operational efficiency and improving your bottom line. How can you ensure that your employees are happy and engaged? Communicate Your Vision Let them in on your dreams and plans. Employees… Read more »
Millennials: The Future Of The Hospitality Industry. How Do You Engage With Them?
As Millennials enter the hospitality industry in increasing numbers and become a larger part of your customer base, it’s important to adapt. Millennials bring a lot to the business world, but learning what motivates them and how they work best can ensure you get the most from them. Leverage Technology. Using technology and social media… Read more »
How To Retain Seasonal Employees To Reduce Turnover
Busy seasons can be a great proving ground for new employees. But how can you ensure that the best of them want to stay once their expected tenure is over? Laying the groundwork ahead of time is the key. Make Them Feel Like Part Of The Team. Your existing employees may subtly (or less than… Read more »
Restaurant Or Hotel Reviews: Why They Are So Important For Your Business
It’s easy to lose sight of the importance of reviews to your business. But if you understand word-of-mouth, you can understand reviews – it’s word-of-mouth on an international, nearly infinite level. Where a dissatisfied customer once would have told a friend or two about a bad experience, he can now post it online and reach… Read more »
The Cost Of A Bad Hire And How To Avoid It
A single bad hire can cost an employer up to 30% of the individual’s first year compensation. In the hospitality field, damages can go farther and wider. One bad hire touches so many people – both customers and employees, that there is no telling how far the ripples will extend. Impact of Bad Hires Employees… Read more »
Horizon Opens Regional Office in South Florida
LEAWOOD, KS—October 20, 2014—Horizon Hospitality, a hospitality industry employment search firm that provides a variety of recruitment services to restaurants, private clubs, hotels, and resorts across the nation, is proud to report a 36% increase in revenue year to date in 2014—the best end-of-year result in the company’s 16-year history. Over the course of 2014, Horizon… Read more »
Having Trouble Finding Hospitality Job Candidates? What Should You Do?
As the economy improves, demand for hospitality professionals increases. People who had been saving their discretionary income begin once again splurging on vacations and restaurant meals. At the same time, workers who had turned to hospitality for extra income in a slow economy may now return to their regular jobs. With increased demand and fewer… Read more »