In the hospitality industry, there is no shortage of competition. Standing out among your competitors is the only way to get and keep customers. What strategies can you employ to set yourself apart and maintain and grow your successful business? Identify your competition. It’s not always as simple as you think. Is your hotel competing… Read more »
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Horizon Hospitality Enhances Recruiting Presence in the Southeast U.S.
MEDIA RELEASE FOR IMMEDIATE RELEASE CONTACT: Scott A. Samuels, CEO Horizon Hospitality Associates, Inc. (913) 333-3190 Email: scott@horizonhospitality.com LEAWOOD, Kan. – June 1, 2015 – Horizon Hospitality, a hospitality industry search firm that provides a variety of recruitment services to restaurants, private clubs, hotels, resorts and hospitality related industries across North America, has expanded its… Read more »
The Competency Model: What Is It and How Will It Help
The Food and Beverage Service Competency Model introduced earlier this year is an exciting development for the industry. It was created by the National Restaurant Association Educational Foundation. This model sets criteria for what knowledge, skills and abilities are required for those working in the industry. When the guidelines are followed, it will likely improve… Read more »
Horizon Career Tips for Hospitality College Students
The hospitality industry is highly competitive – at least for the most desirable jobs – but with some hard work and a little creative thinking, you can come out ahead. Present Yourself Well. Make use of the career services at your college. They can help you craft a well-thought-out resume that is simple to customize… Read more »
Hire Right and You Won’t Have to Worry About Culture
Much has been made in the last few years about the importance of cultural fit in hiring. But candidates with the right mix of skills, attitude and work ethic can fit into most any culture, whether you are running a fast-casual restaurant or a fine-dining establishment. Identify these gems, bring them on board and you’ll… Read more »
How Can TriMetrix DNA Help You Make Better Hires?
Choosing employees who truly fit your organization increases your chances of success and can make daily management a little less challenging. But how can you really get to know someone simply by perusing their resume or chatting with them in an interview? Doesn’t your business deserve a more scientific hiring process than “going with your… Read more »
A Change In Management Is Coming. How Do You Prepare Your Staff?
A change in management can be disconcerting to your team. Employees grow accustomed to an individual’s management style and know what to expect of them – what their communication style is, how often they provide feedback, how lax or stern they are about enforcing rules or policies. Change is difficult for many people and the… Read more »
April Fools – How to Spot Lies on a Resume
It’s surprising how often people lie on their resumes – especially given the proliferation of social media. But people do – sometimes prominent people – and go on to great success until they are caught. What red flags can indicate an “embellished” resume? Unfamiliar Schools or Companies Sure, you may not be familiar with every… Read more »
Recognizing and Rewarding Staff
From housekeeping to the front desk, it’s important to recognize contributions at every level. Here are some tips on how to recognize your team. Start by asking your team what would make them feel appreciated and motivated. You might be surprised. Some employees would enjoy an off-site team builder; others may ee it as one… Read more »
The Pre-Shift Meeting
Set the tone for a successful workday (or evening) with your pre-shift meeting. By taking 10 minutes to update your staff on what they need to know and prepare them for their shift, you’ll motivate them to do their best. Check that everything is in place. Mis en place works for the front of the… Read more »