Increasingly, millennials make up a larger percentage of restaurant revenue. How can you capture some of this market share for yourself? Find ways to adapt your restaurant to their preferences. What do you need to know about the millennial diner? They enjoy trying new places. This can be to your advantage in attracting new diners,… Read more »
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What Do Millennials Expect When They Travel?
Millennials make traveling a priority. But because they are still in their early careers and their disposable income is limited, they must make other sacrifices in order to afford travel. This means they expect more from their travel dollar. And because their travel adventures are just beginning, building loyalty now can bring your hotel or… Read more »
Hospitality Industry Managers are Highly Touted by Other Industries
The skills that make hospitality managers successful in restaurants, hotels and resorts are the same that make them attractive to other industries. By nurturing their talents, you can retain them while helping them to grow their careers. Here are a few qualities of a successful hospitality industry manager: Customer centricity. There is no substitute for… Read more »
Use Interview Questions to Test for Soft Skills
A quick perusal of their resume offers an overview of a candidate’s skills and experience. A few probing interview questions will confirm them. Soft skills are harder to evaluate. You must get behind the candidate’s interview face to really get to know him and learn what he may be like on the job. Approach interviews… Read more »
Be Better Than the Competition to Win Customers
In the hospitality industry, there is no shortage of competition. Standing out among your competitors is the only way to get and keep customers. What strategies can you employ to set yourself apart and maintain and grow your successful business? Identify your competition. It’s not always as simple as you think. Is your hotel competing… Read more »
Horizon Hospitality Enhances Recruiting Presence in the Southeast U.S.
MEDIA RELEASE FOR IMMEDIATE RELEASE CONTACT: Scott A. Samuels, CEO Horizon Hospitality Associates, Inc. (913) 333-3190 Email: scott@horizonhospitality.com LEAWOOD, Kan. – June 1, 2015 – Horizon Hospitality, a hospitality industry search firm that provides a variety of recruitment services to restaurants, private clubs, hotels, resorts and hospitality related industries across North America, has expanded its… Read more »
The Competency Model: What Is It and How Will It Help
The Food and Beverage Service Competency Model introduced earlier this year is an exciting development for the industry. It was created by the National Restaurant Association Educational Foundation. This model sets criteria for what knowledge, skills and abilities are required for those working in the industry. When the guidelines are followed, it will likely improve… Read more »
Horizon Career Tips for Hospitality College Students
The hospitality industry is highly competitive – at least for the most desirable jobs – but with some hard work and a little creative thinking, you can come out ahead. Present Yourself Well. Make use of the career services at your college. They can help you craft a well-thought-out resume that is simple to customize… Read more »
Hire Right and You Won’t Have to Worry About Culture
Much has been made in the last few years about the importance of cultural fit in hiring. But candidates with the right mix of skills, attitude and work ethic can fit into most any culture, whether you are running a fast-casual restaurant or a fine-dining establishment. Identify these gems, bring them on board and you’ll… Read more »
How Can TriMetrix DNA Help You Make Better Hires?
Choosing employees who truly fit your organization increases your chances of success and can make daily management a little less challenging. But how can you really get to know someone simply by perusing their resume or chatting with them in an interview? Doesn’t your business deserve a more scientific hiring process than “going with your… Read more »