A little friendly rivalry between the front and back of the house is to be expected – even welcome. But when it begins to have a negative impact on daily restaurant operations, it’s time to bring the two sides together and remind them of the importance of working together. Hold Regular Staff Meetings. Meet at… Read more »
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The 5 Most Effective Ways of Retaining Top Talent Within Your Hospitality Company
The hospitality industry is notorious for its high turnover rates. Industry veterans accept this as inevitable to a degree. But when you are filling a key position or can identify an especially talented employee, consider taking the time to create strategies that will allow you to develop and hold onto your best people. Here are… Read more »
Earning Respect from Your Restaurant Staff
Restaurant industry employees are an interesting group. You have the youngsters who join the crew for a quick buck before moving on to a more corporate job, veterans who enjoy writing their own ticket and choosing their shift. Then there are those who just love everything about the industry; the challenge of creating new dishes… Read more »
The Pros and Cons of Job-hopping in the Hospitality Industry
It’s tough to strike a balance between building longevity in one place and going where the opportunity is. How do you know if you should stay for the long haul or jump ship? A big factor to consider is “Why are you making the change?”. Before you go job-hopping, weigh the pros and cons. Great… Read more »
Three Behavioral Interview Tips To Calm Your Fears
Interviews are intimidating enough already. Behavioral interviews add another layer of pressure onto an already stressful situation. Taking the time to prepare and craft a cohesive career story can make your behavioral interview go a little smoother. The purpose of a behavioral interview is to get to know how you tick, how you’ll fit in… Read more »
Why do Restaurants Fail? What Can Employers do Better?
According recent studies, 60 percent of new restaurants do not make it past the first year, and 75-80 percent go under within five years. So why do restaurants fail? How can you ensure that your restaurant is not another casualty? Avoid these top five reasons that restaurants fail: Wrong location Bad management Poor quality Out… Read more »
Soft Skills that Make a Great Hotel Manager
Hiring the right manager is one of the most important decisions you can make for your hotel. A great manager can keep your guests happy, increasing your repeat and referral business. When you’re hiring a manager for your hotel, you look for industry experience, education and a track record of success. Hotel Managers must wear… Read more »
Temperamental Executive Chefs: Are They Worth the Drama?
The short answer is no. While the Gordon Ramseys of the world make for great television, a drama king or queen is not the key to a restaurant’s success. That’s not to say that a chef should not have personality – a bit of charm and charisma can go a long way toward getting things… Read more »
There is No Field Better than Hospitality
There is No Field Better than Hospitality. Here’s Why. The benefits of working in hospitality is a well-kept secret. Many people don’t even know all the options that are available to them, from front line positions like front desk clerk or server to running an entire hotel chain – the options are endless and varied.… Read more »
Ace Your Restaurant Management Job Interview
Interviews are stressful in any industry, but when you are looking for jobs in restaurant management, you have to demonstrate your ability to wear the many hats required to meet the demands of the job. You must present yourself professionally, be outgoing and engaging and show how well you handle stress. Here are a few… Read more »