What makes for a great hotel manager? Going far beyond the job description to help the hotel succeed! If you are a hotel manager or hope to become one, you need to put the needs of the hotel and its guests first. Here are few tips to help you make an asset of yourself in… Read more »
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How to network the right way
Scott Samuels, CEO of Horizon Hospitality, was quoted in Hcareers. For people who would like to enter the hospitality industry and for industry professionals who want to advance their careers, contacting and meeting new people in hospitality is a good way to identify possible opportunities. Networking also allows job seekers to learn about different workplaces… Read more »
Don’t Believe in Restaurant Week? Why the Data Says You Should
The decision to participate in restaurant week is not one to be taken lightly. It can be expensive – without any up-sell strategies, chances are you’ll be lucky to break even on food costs. The high volume of diners will challenge both the front and back of the house to keep up with demand, while… Read more »
Balance Turning Over Tables with Increasing Dwell Time
During your busiest times, you want to turn over tables quickly to get more checks and get more customers in the door. But at other times, you may prefer that customers linger a while to enjoy themselves (and spend more money). In this post, we’ll discuss how you can control the length of time a… Read more »
What Does a Hospitality Recruiter Want to See on Your LinkedIn Page?
LinkedIn continues to grow as a recruiting source. If you know the recruiters will be coming there, what do you need to do to capture their attention? Plenty of people with similar skills and experience have profiles posted to LinkedIn as well. It’s up to you to set yourself apart. Make sure you include the… Read more »
Should Hotels Stop Offering Full Service?
Full-service hotels are expensive to stay in and expensive to run. Is there still a place for them or are they a thing of the past? Is limited service the way to go? Let’s take a look at some of the differences. Full service offers lots of extra amenities such as. Turn-down service Concierge Shuttle… Read more »
How Does a Hospitality Recruiter Help Your Restaurant Find a New Chef?
What’s your primary responsibility? Is it hiring? Probably not. However, chances are you’re spending way too much time on it. Hiring well is essential, but it’s time-consuming and difficult to get right. Partnering with a hospitality recruiter can help the process go much faster and easier. How? They know the players Choose a recruiter who… Read more »
Big Data Can Help Hotels. Here’s How!
Running a hotel is expensive. You can’t afford to make mistakes. What’s the easiest way to ensure that you are making the right decisions for your hotel? Big data. By analyzing what works and what doesn’t, you can ensure that you keep costs down, profits up and guests happy. Tracking Guest Spend Analyze data to… Read more »
Why Using a Restaurant Back-Office System Is a Great Way to Monitor Vendor Pricing
Many believe that the restaurant industry is low tech. Diners look over a paper menu, select dishes that are prepared in the kitchen and delivered by a friendly server. But industry insiders know what’s really going on behind the scenes – science and technology. It takes a lot of data to keep food costs low,… Read more »
Can You Evaluate Servers When They Don’t Receive Tips?
Using tip totals as a measure of server quality is far from exact. You’d have to learn a lot more about why their tips are so high or low to be at all fair or accurate. Are they incompetent but super friendly? Being punished for the sins of a shoddy kitchen? How can you correct… Read more »