Blog

Balance Turning Over Tables with Increasing Dwell Time

During your busiest times, you want to turn over tables quickly to get more checks and get more customers in the door. But at other times, you may prefer that customers linger a while to enjoy themselves (and spend more money). In this post, we’ll discuss how you can control the length of time a… Read more »

Should Hotels Stop Offering Full Service?

Full-service hotels are expensive to stay in and expensive to run. Is there still a place for them or are they a thing of the past? Is limited service the way to go? Let’s take a look at some of the differences. Full service offers lots of extra amenities such as. Turn-down service Concierge Shuttle… Read more »

How Does a Hospitality Recruiter Help Your Restaurant Find a New Chef?

What’s your primary responsibility? Is it hiring? Probably not. However, chances are you’re spending way too much time on it. Hiring well is essential, but it’s time-consuming and difficult to get right. Partnering with a hospitality recruiter can help the process go much faster and easier. How? They know the players Choose a recruiter who… Read more »

Big Data Can Help Hotels. Here’s How!

Running a hotel is expensive. You can’t afford to make mistakes. What’s the easiest way to ensure that you are making the right decisions for your hotel? Big data. By analyzing what works and what doesn’t, you can ensure that you keep costs down, profits up and guests happy. Tracking Guest Spend Analyze data to… Read more »

Can You Evaluate Servers When They Don’t Receive Tips?

Using tip totals as a measure of server quality is far from exact. You’d have to learn a lot more about why their tips are so high or low to be at all fair or accurate. Are they incompetent but super friendly? Being punished for the sins of a shoddy kitchen? How can you correct… Read more »

Are Restaurants and Hotels Now Becoming More Pet Friendly?

People love their pets. This is news to no one. What is news is that pet owners are increasingly unwilling to leave their pets at home when they travel or dine. People will actively seek out accommodations that are pet friendly when they are traveling, and look for restaurants that permit dogs to join their… Read more »

Automation Could be Coming to Your Next Restaurant

One potential side effect of the rise in minimum wage is the increase in automation in the restaurant industry. Is it something you should adopt for your business? Machines take no sick days (unless they have mechanical issues), are never late and don’t get tired – all great advantages. But is it worth possibly losing… Read more »