Luxury Travelers expect more from their vacation and business trips– that’s no secret. But when guests are accustomed to always having the best – the fastest wifi, the highest thread count sheets, professionally decorated homes – how can a hotel set itself apart? In 2017, it’s about three things; simplicity, technology and telling a story.… Read more »
Blog
Experience or Interview – What’s More Important in Hiring for Hospitality Companies?
When was the last time you were surprised in an interview? If you can’t remember, it may be time to develop some new questions or take a fresh approach. In some industries, candidates can interview poorly, but still excel on the job. That is seldom the case in the hospitality industry. Some of the very… Read more »
Thinking about Career Relocation? Here’s What to Consider
Relocating for your career can be exciting and often lucrative. But have you considered all of the factors before making the move? It’s rare to be offered a relocation package in many industries unless you are very high up the corporate ladder. Assuming that the venture will be on your dime, here are some questions… Read more »
What Hotel Trends Aren’t Going Away Anytime Soon
In recent years, several trends have entered the hospitality industry. While some of them are likely to fall by the wayside, many appear to have staying power. Embrace these trends to attract new guests and encourage previous visitors to make a return trip. Bleisure Travel For many people who are overscheduled or on a tight… Read more »
Consumers Will Pay for Higher-Quality Food. What Do You Need to Provide?
Increasingly, consumers focus on quality over quantity. Diners are less likely to go through a drive-thru several times a week than they are to make the time to dine in a full service or fast casual restaurants with a reputation for top-notch service and high-quality food. What do these quality-seeking diners expect? Locally Sourced Products… Read more »
Make Your Hospitality Goals Attainable in 2017
What is 2017 looking like for you? Are you looking to adopt some of the latest trends such as a no-tipping model, a food haul venue or accommodating bleisure travelers? Are you considering changes to your menu to incorporate locally sourced foods? Are you upgrading your technology? Maybe you’re focused on something simpler such as… Read more »
Keep Your Top Employees Longer With These Tips
With all the time and energy that’s put into hiring, you would think employers would focus more on keeping great people. But like in many relationships, some restaurant and hotel managers often take their best people for granted. Why? They get the job done, they don’t need a lot of management and they are drama-free.… Read more »
Attract Millennials Without Losing Other Business – Yes, It’s Possible!
Thinking about marketing to millennials, but afraid you’ll drive away your current customers? Chances are you have nothing to worry about. Many of the things millennials prefer will also be enjoyed by others, millennials just get there a little quicker. Here are a few ideas for attracting millennials while retaining customer of all ages. Engage… Read more »
What Makes a Great Hotel Manager?
What makes for a great hotel manager? Going far beyond the job description to help the hotel succeed! If you are a hotel manager or hope to become one, you need to put the needs of the hotel and its guests first. Here are few tips to help you make an asset of yourself in… Read more »
How to network the right way
Scott Samuels, CEO of Horizon Hospitality, was quoted in Hcareers. For people who would like to enter the hospitality industry and for industry professionals who want to advance their careers, contacting and meeting new people in hospitality is a good way to identify possible opportunities. Networking also allows job seekers to learn about different workplaces… Read more »