Increasingly, consumers focus on quality over quantity. Diners are less likely to go through a drive-thru several times a week than they are to make the time to dine in a full service or fast casual restaurants with a reputation for top-notch service and high-quality food. What do these quality-seeking diners expect? Locally Sourced Products… Read more »
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Make Your Hospitality Goals Attainable in 2017
What is 2017 looking like for you? Are you looking to adopt some of the latest trends such as a no-tipping model, a food haul venue or accommodating bleisure travelers? Are you considering changes to your menu to incorporate locally sourced foods? Are you upgrading your technology? Maybe you’re focused on something simpler such as… Read more »
Keep Your Top Employees Longer With These Tips
With all the time and energy that’s put into hiring, you would think employers would focus more on keeping great people. But like in many relationships, some restaurant and hotel managers often take their best people for granted. Why? They get the job done, they don’t need a lot of management and they are drama-free.… Read more »
Attract Millennials Without Losing Other Business – Yes, It’s Possible!
Thinking about marketing to millennials, but afraid you’ll drive away your current customers? Chances are you have nothing to worry about. Many of the things millennials prefer will also be enjoyed by others, millennials just get there a little quicker. Here are a few ideas for attracting millennials while retaining customer of all ages. Engage… Read more »
What Makes a Great Hotel Manager?
What makes for a great hotel manager? Going far beyond the job description to help the hotel succeed! If you are a hotel manager or hope to become one, you need to put the needs of the hotel and its guests first. Here are few tips to help you make an asset of yourself in… Read more »
How to network the right way
Scott Samuels, CEO of Horizon Hospitality, was quoted in Hcareers. For people who would like to enter the hospitality industry and for industry professionals who want to advance their careers, contacting and meeting new people in hospitality is a good way to identify possible opportunities. Networking also allows job seekers to learn about different workplaces… Read more »
Don’t Believe in Restaurant Week? Why the Data Says You Should
The decision to participate in restaurant week is not one to be taken lightly. It can be expensive – without any up-sell strategies, chances are you’ll be lucky to break even on food costs. The high volume of diners will challenge both the front and back of the house to keep up with demand, while… Read more »
Balance Turning Over Tables with Increasing Dwell Time
During your busiest times, you want to turn over tables quickly to get more checks and get more customers in the door. But at other times, you may prefer that customers linger a while to enjoy themselves (and spend more money). In this post, we’ll discuss how you can control the length of time a… Read more »
What Does a Hospitality Recruiter Want to See on Your LinkedIn Page?
LinkedIn continues to grow as a recruiting source. If you know the recruiters will be coming there, what do you need to do to capture their attention? Plenty of people with similar skills and experience have profiles posted to LinkedIn as well. It’s up to you to set yourself apart. Make sure you include the… Read more »
Should Hotels Stop Offering Full Service?
Full-service hotels are expensive to stay in and expensive to run. Is there still a place for them or are they a thing of the past? Is limited service the way to go? Let’s take a look at some of the differences. Full service offers lots of extra amenities such as. Turn-down service Concierge Shuttle… Read more »