You may have heard the word “authentic” frequently in 2023 (Merriam-Webster dubbed it as the word of the year after all). But how exactly is authenticity translated into Food and Beverage in the Hotel industry? Consider these Hotel Food and Beverage trends for 2024 that highlight travelers’ demands for a casual experience that embraces local… Read more »
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Eight Strategies for Restaurants to Create Staff Loyalty
It’s no secret that the restaurant industry struggles to retain workers. Many restaurant owners have simply accepted this as a fact of life and figured out ways to cope with a revolving door of employees. However, the most competitive restaurateurs understand that creating staff loyalty is not only good for business but essential for growth.… Read more »
Embracing Resident-Centric Dining: Senior Living Trends for 2024
As baby boomers retire and move into Senior Living communities, they are voicing strong opinions about what they want their individual dining experiences to look like. Communities are adjusting to create more “resident-centric” dining, incorporating more flexibility, personalization, and wellness. Look for these four dining trends in 2024 that cater to the newest generation of… Read more »
5 Common Interview Preparation Mistakes to Avoid
“By failing to prepare, you are preparing to fail.” — Benjamin Franklin As hospitality recruiters, we have seen first-hand the importance of preparing for an interview. Not only does it show a potential employer that candidates are excited about the opportunity, but it gives candidates the confidence they need to let their skills and experience… Read more »
How to Tell If Your Hotel Staff Training Program is Working
Whether you are trying to maintain a high level of service or turn around a poor bottom line, hotel employee training is crucial to running a successful property. Effective hotel staff training programs can increase profitability, help with talent acquisition, and improve employee engagement. Here are four metrics to assess whether your hotel’s training program… Read more »
What Happened to All the Ghost Kitchens?
Until recently, ghost kitchens and virtual restaurants seemed like the next big thing in the restaurant industry. But after Wendy’s decided to scrap its historic investment into ghost kitchens earlier this year, restaurant industry experts are asking: Did ghost kitchens get ghost-busted? Although reduced operating costs, greater flexibility, and faster concept launch times are all… Read more »
Four Reasons AI Can’t Replace Hospitality Recruiters
As in every other industry, Artificial Intelligence has many hospitality recruiters on the edge of their seats. How can this technology be utilized? How will this technology change the industry? Will it replace certain roles? Our recruiting team has already discovered ways to leverage AI to research markets, build prospective candidate lists, efficiently catalogue candidate… Read more »
Five Surprising Trends that Country Club Event Planners Need to Know About in 2024
The recent wedding boom has finally eased as the industry catches up on two years of pent-up celebrations. After the dust settled, what has changed in the way people celebrate? For country club event planners looking to capture the revenue and exposure that weddings and special events can bring, consider these trends for 2024: Unplugged… Read more »
How Restaurants Can Capitalize on the Rising Brunch Trend
Restaurant dayparts have shifted noticeably through the entire week, and Saturday brunch is no exception. In fact, Saturday brunch has surpassed Friday lunch as the busiest restaurant hours. If your restaurant hasn’t already started serving brunch, it may be time to consider it. Here are four things to keep in mind when deciding to add… Read more »
New FLSA Exempt Salary Proposal: How it Could Impact Hospitality Companies
Recently, the Department of Labor proposed updated rules for salary overtime exemptions, potentially making 3.6 million more workers eligible for overtime. While there will undoubtedly be pushback and negotiations regarding the new overtime rule, here are the essential points of the current proposal: The Minimum salary-level threshold for overtime-exempt employees would rise to $55,068. Highly… Read more »