[Scott Samuels is quoted in a recent article from Big Mouth Survey] “…Scott Samuels, the CEO of Horizon Hospitality stresses the importance of respect and empowerment. He recommends asking the following questions to learn more about hotel employee job satisfaction. Does senior leadership treat employees with the respect they deserve? Does senior leadership empower (hourly)… Read more »
Blog
Fewer Teenagers Are Entering the Workforce – How Can Your Restaurant Adapt?
According to a study by The Brookings Institution, “The teen labor force participation rate reached an all-time peak in 1979 (57.9 percent) and gradually declined until about 2000 when it then dropped precipitously to a 2010–18 plateau of about 35 percent.” Why is that the case and what can you do about it? More is Expected… Read more »
What Are “Half Back” Retirees?
For decades individuals from the Northeast and Midwest retired to the tropical south. Specifically, regions such as Florida or the Gulf states. And why not? It’s like living your vacation dream! Sunny and warm year-round, easy access to beaches and resorts – what more could a retiree ask for? But it doesn’t take long to… Read more »
Why Will a Hospitality Recruiter Help You Grow in 2020?
If you are a successful hospitality professional, there is no shortage of opportunities for you to advance your career within the industry. If you’ve got the confidence in your skills to handle a job search on your own, you might wonder why anyone would bother working with a recruiter. There are plenty of reasons that… Read more »
The Stress Test
In any high – level management search, employers look for passionate individuals who wake up each day craving success, and can channel that passion into actions and results. Companies respect those who have the strength to learn why they failed, what to do in the future to succeed, and the willpower to get back on… Read more »
What Does the Hotel Guest in 2020 Want?
Travelers look for accommodations that are like home but better. And in 2020, people increasingly automate their homes. They want to bring that experience with them on the road. They wish to be able to stream the same entertainment they do at home. They want to control light and temperature from their smartphones, and they… Read more »
Long-Term Restaurant Trends to Start Implementing in 2020
Big changes are coming up in the restaurant industry in the next ten years. Why not get ahead of the curve and begin implementing them now? The last ten years have seen both low tech and high-tech innovations. On the one hand, diners looked for locally sourced, organic and plant-based meals. A trend on the… Read more »
How to Find the Passive Candidates You Need in Hospitality
Passive candidates are some of the strongest you’ll find in the hospitality industry. They are already working successfully for one of your competitors or in a related industry. It’s up to you to encourage them to join your organization by persuading them that your opportunity represents an upgrade to their career or lifestyle. But first,… Read more »
Sales Training, Tech Top Indie Hotel Spending Plans
[Scott Samuels, CEO of Horizon Hospitality, is quoted in a recent article by Hotel News Now] …Sluggish demand for overseas travel to the United States is predicted next year and the election year could take the industry in a host of directions, which is why independent hoteliers are thinking about spending priorities now… …Independent hoteliers… Read more »
Overcome Slow Season at Your Hotel This Winter
If your hotel is in a location that tends to attract summer vacationers or bring in conferences and conventions when the weather is nice, you may find that the winter season is slower than you’d like. But you still have the same number of rooms to fill and similar expenses. How can you keep your… Read more »