In the competitive world of hospitality, one of the most critical challenges of hotel professionals is balancing room rates with occupancy levels. Striking the right equilibrium requires a keen understanding of market dynamics, customer behavior, and strategic pricing. Dynamic pricing, or yield management, involves adjusting room rates in real-time based on supply and demand, with… Read more »
According to Forbes, as of the end of last year, more than 12% of US workers are fully remote, and a whopping 28.2% have a hybrid work model. Simply type in “Remote Hospitality Jobs” into Google, and you’ll realize that the hospitality industry is no exception in the trend towards remote and hybrid work. This… Read more »
The senior living industry, long pigeonholed as low-tech and behind the times, has begun to embrace the power of data. In response to the evolving resident needs, communities are seeking new solutions. Data is providing personalized resident experiences, improved transparency, and predictive care, the most competitive communities are using data to set themselves apart. Consider… Read more »
Restaurant operators looking for a cost-effective, simple, and highly effective marketing tool need look no further than the phones in their pockets. Text (SMS) marketing campaigns have already proven highly effective in retail and entertainment yet remain wildly underutilized in the restaurant industry. If used correctly, text marketing can keep restaurants’ customers engaged and provide… Read more »
According to the Bureau of Labor Statistics, almost forty percent of Americans aged 55 and older are active in today’s workforce. Yet this demographic consistently finds itself up against roadblocks when seeking new opportunities, particularly in the hospitality industry. Young hiring managers often hold misguided notions that older candidates can have too much experience, not… Read more »
Imagine interviewing a perfectly qualified candidate for a hard-to-fill hospitality position at your company. Now imagine they ask, “Why should I want to work for your company?”. Would you be able to provide a compelling answer? While not many candidates would be bold enough to ask that question, companies trying to attract the best talent… Read more »
The old business adage of “You’ve got to spend money to make money” has taken hold in the private club industry. A recent survey found that over half of private clubs plan to spend more on facility improvements this year. However, for these projects to pay off for clubs, they must not let member satisfaction… Read more »
Restaurant technology development has taken off at an unprecedented pace in the last five years. Technology companies touted everything from flashy robots to sophisticated operating systems as “the next big thing” in restaurants. However, rapid development also means growing pains. Which of these restaurant technology trends are living up to expectations, and which trends simply… Read more »
The most competitive hospitality employers never stop asking themselves “How can we attract and keep the best hotel employees?” Competitive salary and healthcare benefits tend to be the first strategies that come to mind, but a recent statistic presents another opportunity. According to the Bank of America Institute, the average household cost of childcare has… Read more »
Having an easily recognizable employer brand is invaluable to hospitality companies seeking to attract candidates. However, some hiring situations require a more discrete approach. Whether a hospitality company wants to limit the number of unqualified candidates, shield business plans from competitors, or minimize operations disruptions during executive turnover, confidential searches can be a valuable strategy.… Read more »