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Independent Hotels Free to Forge Own Standards

REPORT FROM THE U.S.—Branded hotels have many resources when it comes to setting standards for everything from housekeeping procedures to front-desk protocol to food-and-beverage menus. But this is a larger issue for independent properties, which often must create and enforce their own standards. “It is a challenge, and independent owners and investors may not have… Read more »

Glassdoor Survey: One Word Leads to a Positive Candidate Experience

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Employers often wonder what it takes to hire and retain candidates in today’s talent market. A recent survey by Glassdoor may provide some answers. Chief among them is the importance of  communication. What candidates typically want most is to be kept informed every step along the way. How can you use this information to your… Read more »

Predictive Food Ordering – Saves Time and Money for Restaurants

Looking for a way to reduce waste and control food costs? Predictive ordering may be the answer for your business. This technology enables you to anticipate, through assessing sales and ordering history, the perfect balance of food inventory. Predictive ordering ensures you always have the correct amount of food on hand no matter how much… Read more »

Small Restaurant or Large Chain – There Are Benefits You Can Provide to Land the Best Job Candidates

When you’re looking to add to your restaurant team, you will no doubt face a lot of competition. The labor market continues to be tight, and the most talented restaurant workers will be in high demand with a wealth of choices as to where they can work. What’s going to set you apart from similar… Read more »

A Simple Design With a Focus on Green Alternatives Speaks to Hotel Guests in 2019

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Many of today’s travelers are interested in topics like global warming, preserving the environment and other green initiatives. These issues influence the choices they make when they are on the road. Consider the benefits that green alternatives can bring to your hotel in terms of improving sustainability, reducing costs and attracting guests. Keep it simple… Read more »

How Can You Make Customers Feel Less Guilty About Consuming Desserts?

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American diners continue to make their best effort at eating healthy meals. One of the latest trends is an attempt to reduce sugar intake. And since dining out has become a regular occasion rather than an occasional indulgence, it can be tough to persuade customers to treat themselves with an indulgent dessert. But, with a… Read more »

Finding the Perfect Fit Is Hard – Should You Stretch to Hire the Candidate in 2019

The talent market is tight and shows no signs of letting up. But, how can you afford to compromise when building a quality team? It all comes down to separating your must-haves from your like-to-haves. Stand firm on your must-haves and use your best judgment on the rest. What can you do when presented with… Read more »

Programmatic Advertising – How Can It Help You Get Your Hotel to the Websites Your Guests Are Spending Time

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As a hotel professional, you understand the importance of advertising to keep rooms filled, but how can you make sure your advertising efforts appear in front of the right people at the right time. What measures must you take to ensure you get the most out of your advertising spend? Programmatic advertising This form of… Read more »