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The Benefit Trend to Watch in 2023: Career Development

Professional Development is the Surprising Benefit Trend in 2023

Recently, any talk of employee benefits almost certainly revolves around mental health, flexible work, and family leave. One of the most surprising priority shifts in 2022 for companies and workers has nothing to do with personal life. According to reports by SHRM and NSHS, career development has grown significantly as a priority for the majority… Read more »

How Digitizing Employee Recognition Can Keep Staff Motivated

Common sense (and countless psychology studies) tells us that positive reinforcement is the best way to motivate, engage, and retain workers. Unfortunately, the fast-paced environments of hospitality make it challenging for leaders to slow down and find time to express gratitude and give kudos to their hardworking staff. While there is no replacement for telling… Read more »

Critical Tips for a Club Manager’s Successful Job Search

“By failing to prepare, you are preparing to fail.” ― Benjamin Franklin With most employers letting candidates apply for jobs with the click of a button, it can be easy to be caught unprepared in an interview process. But being unprepared is the surest way for a job hunt to hit a dead end. Whether… Read more »

Use Individual Goals to Drive Your Hospitality Team’s Success

Setting Goals for Individuals that Benefit the Whole Team

Communicating company goals to your hospitality team is critical to the success of your business. But teams or individual employees cannot be expected to break those goals down into achievable tasks on their own. Nor can they be expected to achieve them if the method is at odds with their own goals. It’s up to… Read more »

When Is It Time to Find Another Job?

The hospitality industry has no shortage of thrilling moments – it is what draws so many professionals to the job! But those thrilling moments sometimes involve angry guests or putting literal fires out, and can make even the most passionate hospitality professional look for greener pastures. But a recent Joblist survey found that 31% of… Read more »

Make Your Words Matter

Humans speak their first fully-formed words sometime between 9 – 12 months of age. It’s a big deal, delighting our parents and launching us into the world of interactive communication. For the rest of our lives, words are the foundation of (almost) everything we do. Psychologist Dr. Jordan Peterson says, “If you can think, speak,… Read more »

How to Keep Your Hotel’s Housekeeping Staff Happy

Housekeeping is arguably one of the toughest jobs in a hotel. And with all the changes in the last few years, like heightened cleaning protocols and the widespread elimination of daily room cleaning, the job can often feel impossible. So, what can hotel management do to keep their housekeeping teams happy and motivated? Focus on… Read more »

Why Social Media is Key to a Successful Hospitality Career

Social media has long been a platform for personal relationships and communication. Now, as the lines between personal and professional spaces are blurring, the digital world of social media is as well. Considering that over 80% of Americans have a social media account, any hospitality professional would be wise to assess how they use social… Read more »

Considering a Career in Property Management? Here’s What to Know.

Most people don’t think of property management as part of the hospitality industry, but the two industries have quite a bit in common. Both focus on creating exceptional experiences for guests and residents. And since property management careers are expected to grow 7% in the next 10 years, it’s a tempting career path to consider… Read more »

Quick and Easy Ideas for Restaurant TikTok Success

Busy restaurant owners might be hesitant to jump into yet another social media platform, but TikTok is becoming difficult to ignore. Considering it gains eight new users every second, has low competition for exposure, and has an algorithm that focuses on pushing content to users nearby, it is a perfect place for restaurants of all… Read more »