Blog

Recruitment Marketing – Playing the Long Game Pays off in the Long Run

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In recruiting full-time six-figure or even C-Suite employees, what is the image your company presents online? How much control do you have over company brand and recruitment? The restaurant and hotel industry is volatile, but you can’t just wait around for your dream executive to become available. Know who your ideal candidates are and where… Read more »

Automation Improves the Current and Future Guests’ Experience

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As a hotel executive, you know automation is invaluable in operating more efficiently and cost-effectively. But have you considered all the ways in which automation can improve guest experience? Some of the latest automation innovations can help give guests a memorable experience that will encourage them to return and to recommend your hotel to their… Read more »

Comfort Food – How Are You Defining It for Your Customers

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Diners increasingly look for food that reminds them of home, but without the time and effort it takes to prepare it themselves. Does that mean you can plop some meat and potatoes on a plate, just like mom used to make? Perhaps. But chances are your kitchen can turn out product that is a bit… Read more »

Competing for top-tier hospitality talent in today’s highly competitive hiring climate

As a result of the current competitive hospitality employment market and low unemployment rates, more candidates than ever before are receiving multiple offers, accepting counter-offers and demanding higher salaries. Is your company strategically positioned to prosper in today’s extremely competitive hiring environment? The unfortunate reality is that the majority of hospitality companies are not positioned… Read more »

Scare Away Job Candidates With This Application Process

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If you’ve tried to hire lately – and let’s face it, hiring is an ongoing process in the hospitality industry – you know it’s a job-seeker’s market. Unemployment is at an all-time low, meaning employers need to court candidates, streamlining the hiring process and smoothing out any speedbumps that can scare off prospective employees before… Read more »

Embracing The Entitled

Be honest; when you read the title of this article, did it immediately conjure up an image of a selfie-taking, social media addicted, text-obsessed millennial? Before we go any further, let us first take a moment and apologize to the recent generation entering the workforce. Turns out, there may not be any increase at all… Read more »

Perfect Examples of VIP Experiences to Provide for Your Guests

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You want to provide each of your hotel or resort guests a memorable experience, but you know that attracting high-end guests means taking it to the next level. Plush surroundings, high thread-counts sheets and customer service that goes above and beyond are only the beginning. Here are a few ideas to make your guests feel… Read more »

A New Revenue Source for Restaurants – Co-Working

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Have you heard about the rise of co-working in the business world? Co-working spaces are useful when someone needs an off-site space where they can focus or for freelancers who either want a break from working at home or are interested in the resources and comradery a co-working space can offer. Have you ever considered… Read more »

A Culture of Confidence

Turns out, there are benefits that come from being a cocky teenager. Although your parents might have been counting down the days until you flew the nest, that swagger means you’ll likely end up earning a higher salary than those of your more modest friends. According to the Journal of Economic Psychology, their “Self-Esteem and… Read more »