If your boss or manager sense that you’ll soon be on the way out, you may suddenly find yourself “Being excluded from important department meetings that you are customarily included in,” according to Scott Samuels of Horizon Hospitality. Samuels said a sure sign you’re about to be fired is finding a listing on an internet… Read more »
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Virtual Restaurants – What Are They and When Can We Expect Them?
Virtual restaurants? Now what are we being expected to keep up with? When you’re operating a restaurant – trying to keep and attract diners, keep food costs under control, recruit top restaurant executives and staff – you’ve already got your hands full. But keeping on top of trends is worth it, in part because it… Read more »
Chatbots and Messaging: Candidates Expect Them in the Job Search
The best candidates are often those who are currently employed, making it tougher to communicate with them in the hiring process. If they are trying to fit their search around their current job, they may not be able to take a call. They are likely to explore opportunities during off hours when it’s unlikely the… Read more »
How Can You Bring Previous Customers Back to Your Hotel?
Existing customers spend 67 percent more than new customers. How can you inspire them to return? Customers who have visited your hotel before know what to expect. Hopefully, they were happy with their last stay. Considering that most people are risk-averse, if you please them once, they know they can count on you to treat… Read more »
The ABCs to Generation Z Workers
FEATURED IN FOOD FANATICS MAGAZINE – A tight labor market and record highs in terms of foodservice job openings requires that you do more than stick a “help wanted” sign on your front window. Instead, try turning to Generation Z – the 61 million potential employees born between 1997 and 2012 – to fill server,… Read more »
Horizon Hospitality’s Strong Growth Leads to Regional Office Expansion in Scottsdale
MEDIA RELEASE FOR IMMEDIATE RELEASE CONTACT: Scott Samuels, CEO Tel: (913) 333-3190 Email: [email protected] Web: www.horizonhospitality.com Horizon Hospitality’s Strong Growth Leads to Regional Office Expansion in Scottsdale OVERLAND PARK, KANSAS – April 9, 2019 Horizon Hospitality, the nationwide leader in executive search for the hospitality industry is expanding their regional offices in Scottsdale, Arizona to… Read more »
Digital Restaurant Orders Increased 23 Percent Last Year – How Can You Take Advantage?
Increasingly, consumers are turning to technology to take care of basic daily tasks. If you want your restaurant to be part of this technological revolution, you must make it easy for your customers to order meals from computers or mobile phones. It’s also essential that you keep them informed on what you have to offer.… Read more »
Using Automation Results in Better Candidates because of a Better Job Search Experience
You know that automation offers distinct advantages for your organization when hiring. Do you ever wonder if it offers similar benefits for candidates? It can, when employed correctly. You can keep desirable prospects engaged, remain top of mind among passive candidates and generally show people your hotel or restaurant is a great place to work.… Read more »
Can Facial Recognition Increase Revenue for Your Hotel?
Facial recognition software is growing more prevalent and more accurate. Does it have a place in your hotel? Used properly, it has the potential to increase revenue and provide a better guest experience. Here are a few areas to consider its impact on your business. Improving Security Facial recognition software can prevent loss by… Read more »
Independent Hotels Free to Forge Own Standards
REPORT FROM THE U.S.—Branded hotels have many resources when it comes to setting standards for everything from housekeeping procedures to front-desk protocol to food-and-beverage menus. But this is a larger issue for independent properties, which often must create and enforce their own standards. “It is a challenge, and independent owners and investors may not have… Read more »