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Is your Senior Living Community Ready for the “Great Unbundling”?

Senior Living Communities are testing out unbundled service models

Airlines and hotels have been slowly embracing the unbundled service model for years. It allows consumers to access quality services at a lower entry price and pay for extras as they see necessary. So, it’s only natural that as Senior Living further segments into more independent and active living operations, unbundling services will become more… Read more »

What the Newest Pay-Transparency Laws Mean for Restaurants

Pay transparency will effect restaurants

The movement for pay transparency is picking up steam. Starting in January 2023, Rhode Island, California and Washington will join the growing list of states with pay transparency laws. These laws range from requiring salary ranges in job advertisements to mandating that companies share current pay ranges with any employee who requests them. Restaurants are… Read more »

Quiet Quitting in Hospitality: Separating the Symptom from the Cause

What began as a viral video has become one of the most talked about (and written about) topics this year. The workplace phenomenon either sparks fiery debate, or is brushed off as “all in our heads” and nothing more than clickbait. To a certain degree, the arguments for or against quiet-quitting in hospitality do not… Read more »

Going Green: How Country Clubs are Adding Value

how sustainability adds value to private club membership

At first glance, sustainability initiatives can seem at odds with the expectation of luxury associated with country clubs. But with some strategic and creative thinking, going green can add value to memberships. Here are five ways sustainability can elevate country club members’ golfing, dining, and experiences: Feature Native Wildlife Consider ways your club can actively… Read more »

What Does the Next Step in the Drive-Thru Evolution Mean for Restaurants?

The drive-thru industry is transforming. A booming convenience culture, super-charged by a pandemic, has given rise to consumers seeking ways to receive meals faster and with less friction. Yet at the same time, diners also crave a unique and high-quality dining experience. Operations, technologies, and even physical building structures are rapidly evolving to accommodate the… Read more »

Ace Your Hotel Management Interview

Interviews are stressful in any industry, but when you are looking for jobs in hotel management, you have to demonstrate your ability to wear the many hats required to meet the demands of the job. You must present yourself professionally, be outgoing and engaging and show how well you handle stress. These are the essentials… Read more »

Job Seekers Beware: 7 Ways to Spot a Job Scam

Job Seekers Beware: 7 Ways to Spot a Job Scam

These days, employers will do whatever they can to entice candidates to apply and accept their job offers, especially in understaffed industries like hospitality. Job offers are happening after fewer interviews, and benefits are getting better and better. Unfortunately, this makes it tougher to sniff out job scams meant to take advantage of job seekers.… Read more »

No Tipping Restaurants: Weighing The New Pros and Cons

Horizon Hospitality's Pros and cons to no-tipping policy in restaurants

An earlier version of this post ran in 2020. We’ve published this update because the landscape of employment in the restaurant industry has changed drastically since then, and we believe employers should have the most up-to-date information when making strategic business decisions. Ghost kitchens, contactless ordering, high-capacity drive thru’s: the innovations coming from the restaurant… Read more »

How to Attract Property Managers with Ownership Mentalities

Ownership mentality in Property Managers

The property management recruiting strategies have fallen into a rut: companies hire entry-level on-site managers to do the grunt work for minimal pay and let the executives do the thinking (and money-making). But as current executives age into retirement, that model will not cut it anymore. To create a long-term talent acquisition strategy with low… Read more »

Yes, Business Travel Will Return, But Is Your Hotel Ready?

Companies have finally returned to the office, and business travel will slowly but surely follow. But a recent survey by Deloitte has revealed some surprising trends for post-COVID business travel, and they have nothing to do with the safety protocols that have dominated business strategies in the last two years. What will your hotel need… Read more »