For decades, the loyalty program has been a tried-and-true marketing tactic for the restaurant industry. But loyalty programs have evolved far beyond the simple punch card. With a bit of data management and creativity, restaurants can attract new customers, and existing customers can receive more meaningful perks. Here is how loyalty programs are truly a… Read more »
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Should Hotel Executives Be Involved in Hiring?
In today’s seemingly impossible hiring market, the strain for talent is felt at all levels of hotel management. Many hotel executives are looking for any strategy that will give them the edge in hiring quality talent. So is it time for them to put on their recruiting hats and jump into the hiring frenzy? Not… Read more »
Keep Your Restaurant Staff Safe This Fall
COVID still looms over the restaurant industry and diner safety is a huge priority. But many employees are still nervous about the resurgence in COVID numbers. Employers that are conscious of these concerns have already begun to take such drastic measures as requiring vaccination of patrons and employees. However, this might not a feasible option… Read more »
How to Tell if a Candidate is Cut Out for Property Management
Working in property management can be extremely rewarding, both professionally and financially, which has made it a popular industry for those seeking a new career direction. But if a candidate does not have the required organization, attention to detail, or patience, they will not last long. So how can property management companies figure out which… Read more »
How to Write a Hospitality Job Ad That Sparks Interest
You’ve plastered your job opening all over the internet. Maybe you even invested in paid advertising. Yet nobody is applying. Why? Many hospitality employers don’t realize that the job ad itself could be turning candidates off. Here are 5 things that every job advertisement needs to convince candidates to click ‘apply’: Compensation Details Many employers… Read more »
5 Tips to Make Sure Your Private Club Is an Inclusive (not Just Diverse) Workplace
Diverse teams can bring undeniable benefits to private clubs, like an increase in employee and member satisfaction. But club leaders are learning that it is not enough to simply measure diversity success in numbers. They must also create an employer culture where diversity feels welcome and thrives. How can club leaders create inclusivity so that… Read more »
Waiting to Hear Back From A Hospitality Interview? Here Are Some Dos and Don’ts
You put together a polished resume, you applied for an opportunity with an exciting employer, and you nailed the interview. Now comes the hardest part: waiting to hear back from the company. Whether the next step is another interview or a job offer, many candidates are unsure of what to do with themselves while they… Read more »
How Restaurants Can Win the Post-COVID Talent War
It is a recipe for a restaurant staffing disaster: A surplus of unfilled positions, not enough workers interested, and everybody competing for the same talent at once. It’s a reality for most restaurant managers, leaving them at a loss on how to recruit in this type of market. However, some restaurants have discovered effective incentives… Read more »
Cannabis Tourism: Is Your Hotel Prepared?
The number of states allowing recreational cannabis use continues to grow. This, combined with the renewed zeal for traveling post-COVID has lead to a boom in Cannabis Tourism. Travelers are flocking to states where it is legal, leaving many hotels wondering how to balance this trend with their current operations. Here are some things hotels… Read more »
How to Make Your Senior Living Community Active Adult-Friendly
Those in the 55+ and over demographic are in their golden years. They have more free time and still have the energy to travel, exercise, and go out frequently. And they also are probably not ready to move anywhere that feels like senior living. But the hot housing market is prompting many to downsize their… Read more »