Dining operations in Senior Living Communities made drastic changes during COVID. But it turns out that many of these changes worked well for the newest generation of residents: Baby Boomers. This group is in tune with technology, has a busy lifestyle, and enjoys new culinary experiences. Here are some dining trends that were initially meant… Read more »
We hear a lot of objections from employers about including pay in job advertisements: “We don’t want competitors to know our rates.” “We’ll lose our negotiating power.” “It might rustle current employees’ feathers.” The list goes on and on. But in a tough labor market, these objections are slowly becoming obsolete. When employers are not… Read more »
After being furloughed, unemployed, or transitioning to a new industry, hospitality workers have reassessed the industry’s ability to meet their well-being needs. Multi-faceted benefits packages have now gone from “nice-to-have” to “must-have” for employers to attract and retain talent. The most well-received benefits focus on supporting employees outside of their working hours. Focus on these… Read more »
According to a recent report, the average tenure of C-suite executives is about 5 years. This, combined with the impact of “The Great Resignation” on the hotel industry means that organizations are dealing with a wave of executive talent turnover. As hotel companies rebound from COVID and the past few years of public scrutiny, what… Read more »
First, there was Cryptocurrency, then there was talk of the metaverse. Now everyone is discussing NFTs (or non-fungible tokens). At first, these all seem like concepts only applicable to tech industries or gaming forums. But some notable restaurant chains like Mcdonald’s and Panera have jumped in on these virtual trends, including NFTs. While the practical… Read more »
While private clubs may have been founded on principles of exclusivity, today’s members may be looking for something else – a connection to a community. Private clubs exploring ways to strengthen their brand might consider investing time and energy into greater community involvement. Here are some top reasons for a private club to expand its… Read more »
Countless studies found that professionals with mentors earn higher salaries and are more satisfied with their jobs. And yet, only 37% of professionals say they have a mentor. Whether you take advantage of a formal mentorship program or seek out a mentor on your own, here are some reasons why your hotel management career will… Read more »
The recent Starbucks workers’ union campaigns are making waves in the hospitality world. Since the restaurant industry, in particular, has one of the lowest unionization rates, it feels like uncharted waters for many industry leaders. Here are five essential things that management can and cannot do during a restaurant union campaign: Don’t Threaten It may… Read more »
The hospitality industry has always been notorious for churning through workers. But add a pandemic and extra personal stresses, and the risk of losing valuable employees only goes up. Because of this, management should be able to spot the basic signs of burnout in staff: Physical Exhaustion Frequent Illness Negative Personality Change Signs of Substance… Read more »
There is much to be said about the value of a degree in hospitality management (or any four-year degree). But is four years in a classroom better than four years of full-time, on-the-job experience? Sometimes, yes. But for many hospitality roles, not necessarily. To avoid missing out on quality hospitality professionals, try skipping the college… Read more »