Blog

4 Myths About Successful Restaurant Managers

People don’t quit bad jobs, they quit bad bosses. This is on the tip of everyone’s tongue as employers scramble to stay staffed during “The Great Resignation.” And since the restaurant industry sees some of the highest rates of turnover, it makes one wonder: What makes a successful restaurant manager? Here are some common misconceptions… Read more »

How to Make the Functional Food Trend Work for Senior Living

Functional foods, also known as nutraceuticals, are topping the list of food and beverage trends for 2022. And even though senior living facilities are not known for having the trendiest food and beverage offerings, functional foods could be a natural fit for some communities. Here’s how senior living communities can make these foods pull double… Read more »

What Does it Take to Create a Resilient Hospitality Team?

While demand has surged in the hotel industry, employment levels have not. In understaffed teams, employees face increasingly challenging situations, work longer hours and wear multiple hats. This can quickly break down a team’s ability to bounce back from rough shifts or difficult customers. We have discussed the power of personal resiliency in our blog… Read more »

Should You Trust Glassdoor Reviews?

Over half of job seekers say that company culture is just as important as pay when considering a career change. So it is understandable that Glassdoor is one of the first places a candidate checks when applying for a job at a hospitality company. Although it can be a great starting point when researching a… Read more »

Top 3 Restaurant Trends for 2022 (and what they mean for employers)

It is that time of year again: everyone puts out their predictions for next year’s hottest restaurant trends. Which ingredients will top menus? What is the next big fad diet? What dining experiences will be hot? But many of these trend predictions leave out one of the most important aspects of a restaurant: the staff.… Read more »

How to “Speak Recruiter” 101

A quick google search for “recruiter near me” will probably yield a confusing hodge-podge of results. Some recruiters call themselves staffing agencies, some recruiting firms, and some even refer to themselves as headhunters. If you are already struggling to figure out how to hire quality employees, you probably have no time to decipher what all… Read more »

How Long Should Your Onboarding Last?

A recent survey indicates that 33% of new hires quit within the first six months of employment. Why? The top reasons reported were feeling neglected, overwhelmed, and unqualified. All of these factors underscore the importance of an onboarding process that keeps employees engaged, especially for a high-turnover industry like Hospitality. Some leaders believe that a… Read more »

7 Strategies for Better Hospitality Career Decisions

Few things will improve the quality of your life more than learning how to make high-quality decisions. The average adult makes an exhausting 35,000 decisions per day. Decisions range from the unimportant (Should I use Arial or Calibri font for my resume?) to the critically important (Do I accept this job offer?). The consequences of… Read more »

Four Surprising Ways Restaurant Loyalty Programs Are A Win-Win

For decades, the loyalty program has been a tried-and-true marketing tactic for the restaurant industry. But loyalty programs have evolved far beyond the simple punch card. With a bit of data management and creativity, restaurants can attract new customers, and existing customers can receive more meaningful perks. Here is how loyalty programs are truly a… Read more »

Should Hotel Executives Be Involved in Hiring?

In today’s seemingly impossible hiring market, the strain for talent is felt at all levels of hotel management. Many hotel executives are looking for any strategy that will give them the edge in hiring quality talent. So is it time for them to put on their recruiting hats and jump into the hiring frenzy? Not… Read more »