The hospitality industry has no shortage of thrilling moments – it is what draws so many professionals to the job! But those thrilling moments sometimes involve angry guests or putting literal fires out, and can make even the most passionate hospitality professional look for greener pastures. But a recent Joblist survey found that 31% of… Read more »
Humans speak their first fully-formed words sometime between 9 – 12 months of age. It’s a big deal, delighting our parents and launching us into the world of interactive communication. For the rest of our lives, words are the foundation of (almost) everything we do. Psychologist Dr. Jordan Peterson says, “If you can think, speak,… Read more »
Housekeeping is arguably one of the toughest jobs in a hotel. And with all the changes in the last few years, like heightened cleaning protocols and the widespread elimination of daily room cleaning, the job can often feel impossible. So, what can hotel management do to keep their housekeeping teams happy and motivated? Focus on… Read more »
Social media has long been a platform for personal relationships and communication. Now, as the lines between personal and professional spaces are blurring, the digital world of social media is as well. Considering that over 80% of Americans have a social media account, any hospitality professional would be wise to assess how they use social… Read more »
Most people don’t think of property management as part of the hospitality industry, but the two industries have quite a bit in common. Both focus on creating exceptional experiences for guests and residents. And since property management careers are expected to grow 7% in the next 10 years, it’s a tempting career path to consider… Read more »
Busy restaurant owners might be hesitant to jump into yet another social media platform, but TikTok is becoming difficult to ignore. Considering it gains eight new users every second, has low competition for exposure, and has an algorithm that focuses on pushing content to users nearby, it is a perfect place for restaurants of all… Read more »
It is one of the most perplexing and frustrating experiences for hiring managers. You spend weeks courting and interviewing a candidate. They have the qualifications you’re looking for and seem excited about the opportunity. You present them with a job offer and…they decline it. Why are candidates rejecting job offers more and more in hospitality?… Read more »
It’s no secret that LinkedIn is a hotspot for recruiting and networking, even for frontline managers in Hospitality. And if used correctly, even Facebook, Instagram, and Twitter can become an asset to those looking to strengthen their professional reputation. However, if used incorrectly, these platforms can stall the career of even the most talented hospitality… Read more »
Recently, a few restaurants have gained national attention for experimenting with something unheard of in the industry – a four-day workweek. While normalizing a better work-life balance is long overdue, a four-day workweek might feel too extreme for many restaurant operations. But with some creativity and clear communication, many restaurants can give their workers more… Read more »
If you scroll through LinkedIn today, you’ll see story after story of professionals happily returning to old employers after years of working for competitors. These boomerang hires are more than a feel-good story, they represent a largely untapped talent pool for hotel companies. Ex-employees already know the company culture, and understand the market, and the… Read more »