Blog

5 Essential Leadership Traits to Uncover during the Interview Process

Every hospitality employer wants to hire managers with "good leardship skills." But what specific traits should they be looking for?

One of the most frequently requested candidate qualifications that hospitality companies ask for is a seemingly simple one: good leadership skills. But what, exactly, that means, is not so simple. Not only is the term “good” up for a wide range of interpretations, but it’s also tough to nail down in interviews. Without seeing hospitality… Read more »

AI in the Senior Living Industry: What it Can, and Can’t, Do

AI is useful in Senior Living. But what are it's limitations?

The recent release of ChatGPT, a highly capable and intuitive chatbot, has created a new buzz around artificial intelligence. While the senior living industry is not known for its high rate of technology adoption, AI is catching the interest of a growing number of senior living developers looking for ways to improve care while they… Read more »

4 Ideas to Freshen Up Your Country Club’s Dining

Country Clubs have Opportunities to freshen up their food and beverage

Country club members are looking for something new and fresh from their dining experience. In response, many country clubs are undergoing dining room renovations or building entirely new dining outlets. But not every club is poised to undertake large capital-improvement projects. And even with those improvements, clubs still need ways to stay relevant in the… Read more »

What’s Next for Eatertainment?

Eatertainment is a sign that the experience economy is thriving

The concept of pairing food with entertainment is not new to hospitality. After all, it seems like bowling alleys, arcades, and music venues have always offered concessions. Likewise, billiards have always gone hand in hand with drinking establishments. But in the last few years, concepts like Top Golf and Punchbowl Social have paved the way… Read more »

Should You Apply to a Confidential Job Posting?

How to decide when to apply to a confidential job post

A jolt of excitement hits you when a LinkedIn message pops up from a recruiter saying you’d be a great fit for an opportunity. Or you see your dream job on a job board and meet all the qualifications. But when you realize you have no clue what company these opportunities are with, you might… Read more »

The Top Employee Benefits for your Hospitality Team

What is today’s workforce looking for from employers? Health benefits? Flexibility? Long-term financial security? Career support? Yes, yes, yes, and yes. For hospitality employers looking for ways to draw in new talent and keep existing employees, here are the benefits most meaningful for today’s workers: Robust Retirement Support Flexible Healthcare Paid Time Off (without strings… Read more »

5 Ways to Better Accommodate Guests with Special Needs

How to better accommodate guests with special needs

There is no shortage of regulations detailing how restaurants and hotels are to provide for guests with disabilities or special needs. Yes, these regulations make it technically possible for people with disabilities to visit businesses. However, they are a far cry from truly making guests with special needs feel welcome. Since one in four Americans… Read more »

What Does it Take to be a Successful Senior Living Chef?

The role of the Executive Chef has recently evolved into something of a celebrity within the senior living industry. Many senior living communities are elevating their dining programs to produce menus and food that rival top resorts. As the demand for distinguished food and beverage grows among residents and operators, so does the demand for… Read more »

Why Hotels Need Emotional Marketing

How can hotels use emotional marketing to their advantage?

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou In the modern travel industry, many branded hotel chains offer amenities and services indistinguishable from each other. So, hotels must set themselves apart. How? They can help guests tune out… Read more »