[Scott Samuels, CEO of Horizon Hospitality sits down with SHRM to talk about the top challenges facing HR in Hospitality]
Another enduring problem is the lack of diversity at higher levels of the industry. The industry’s hourly workforce is diverse, but that’s not the case for management…
…“There’s been such a huge focus on this, companies are turning internally and asking if they represent the world at large,” says Scott Samuels, CEO of Horizon Hospitality, an executive search firm in Overland Park, Kan., that focuses on the hospitality industry…
…When hospitality businesses closed their doors last spring during the early days of the pandemic, one of the first challenges was how to downsize staff…
…“There’s been a big challenge in how to properly reduce the workforce, how to compensate those furloughed or laid off, [and] how to instill loyalty within your current team so they feel valued and like they’re not next on the chopping block,” Samuels says...