How to Know When You’re on Thin Ice at Work

Scott Samuels, CEO of Horizon Hospitality, was quoted in The Wall Street Journal

People who perform poorly in certain tasks often aren’t aware of their shortcomings, but there are signs if you learn how to look for them

It starts with an uneasy feeling: You’re left out of meetings you used to attend. The boss stops offering suggestions. Once-friendly colleagues turn cool.

How can you be the last one to know you’re failing or flailing at work?

Scott Samuels sensed trouble when his supervisor stopped giving him feedback during a previous job as a general manager of a new outlet for a food retailer. He also found himself left out of important meetings. He later realized he hadn’t understood exactly how his performance would be evaluated.

He says he was striving to build revenue and keep customers and employees satisfied. But senior managers were intent on posting short-term profits, and “in order to move up and get promoted, one of your primary roles was to make your boss look good. It was sort of a shocking experience,” says Mr. Samuels, founder and chief executive of Horizon Hospitality Associates, an Overland Park, Kan., executive-placement firm.

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