Keep Your Top Employees Longer With These Tips

With all the time and energy that’s put into hiring, you would think employers would focus more on keeping great people. But like in many relationships, some restaurant and hotel managers often take their best people for granted. Why? They get the job done, they don’t need a lot of management and they are drama-free. It’s a recipe for the ideal employee, but can also be a danger zone for neglect.

Here are few tips for keeping top people around for the long haul.

Show them some trust.

Give top employees challenging projects or initiatives to work. This is a win-win for you and them, because they will enjoy the autonomy and you can be confident that the job will get done.

Show them some love.

Yes, we’re talking about compensation. There is plenty you can do that costs you little or even nothing. But if your compensation isn’t competitive, even the most loyal employees will be tempted to look elsewhere.

Show them the ropes.

Consider mentoring one of your top employees to help them to develop within the company and be ready for promotion. Employee development is a proven method to increase engagement.

Show them some appreciation.

Don’t spare the praise. It’s easy to assume that top performers know how good they are at their jobs and that you appreciate their efforts. Provide ongoing feedback, noting their specific talents to show you notice their efforts.

Show them you’re flexible.

Go out of your way to accommodate their needs. In most hospitality positions, working from home isn’t an option. Be accommodating where you can. For example, if an employee wanted to take a class to complete a degree or become eligible for promotion, be understanding.

Show them the way.

Just because an employee is outstanding doesn’t mean they understand their true potential. Discuss their goals with them and share strategies to reach those goals within your company.

Investing time and energy can go far in keeping top performers. The biggest factor in retention is hiring the right people in the first place. That’s where Horizon Hospitality can help. Our restaurant executive search and hotel executive search specialists can help you identify highly qualified candidates with staying power. Our restaurant recruitment and hotel recruitment experts can help you get the high-level talent you need to keep your business on track.

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