Hospitality Industry Managers are Highly Touted by Other Industries

The skills that make hospitality managers successful in restaurants, hotels and resorts are the same that make them attractive to other industries. By nurturing their talents, you can retain them while helping them to grow their careers. Here are a few qualities of a successful hospitality industry manager: Customer centricity. There is no substitute for… Read more »

The Competency Model: What Is It and How Will It Help

The Food and Beverage Service Competency Model introduced earlier this year is an exciting development for the industry. It was created by the National Restaurant Association Educational Foundation. This model sets criteria for what knowledge, skills and abilities are required for those working in the industry. When the guidelines are followed, it will likely improve… Read more »