What Do Millennials Expect When They Travel?

Millennials make traveling a priority. But because they are still in their early careers and their disposable income is limited, they must make other sacrifices in order to afford travel. This means they expect more from their travel dollar. And because their travel adventures are just beginning, building loyalty now can bring your hotel or… Read more »

Hospitality Industry Managers are Highly Touted by Other Industries

The skills that make hospitality managers successful in restaurants, hotels and resorts are the same that make them attractive to other industries. By nurturing their talents, you can retain them while helping them to grow their careers. Here are a few qualities of a successful hospitality industry manager: Customer centricity. There is no substitute for… Read more »

Be Better Than the Competition to Win Customers

In the hospitality industry, there is no shortage of competition. Standing out among your competitors is the only way to get and keep customers. What strategies can you employ to set yourself apart and maintain and grow your successful business? Identify your competition. It’s not always as simple as you think. Is your hotel competing… Read more »

Horizon Career Tips for Hospitality College Students

The hospitality industry is highly competitive – at least for the most desirable jobs – but with some hard work and a little creative thinking, you can come out ahead. Present Yourself Well. Make use of the career services at your college. They can help you craft a well-thought-out resume that is simple to customize… Read more »