Hospitality in Healthcare

“We continue to see healthcare providers striving to improve the patient experience through HOSPITALITY. However, finding the talent to provide an exceptional hospitality experience and creating a culture commensurate with this experience remains their greatest challenge.”

– Scott Samuels, Founder and CEO of Horizon Hospitality


The current approaches that are being taken with respect to the patient experience do not always achieve the results that patients and their loved ones are looking for. There is so much that can be learned from the powerful, tested practices of organizations across the hospitality industry including companies like Ritz-Carlton and Four Seasons.

The true success of hospitality in healthcare depends on the core principle of creating a culture of respectful treatment by valuing all patients. An effective culture engages staff members and ensures that they feel their work is important and appreciated. At the same time, effective operations depend on continual and careful measurement of patient satisfaction which is frequently measured by the national Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS).

We offer a variety of recruiting options for healthcare facilities and can create custom solutions depending on your specific needs and budgetary constraints.

Some of our typical Hospitality in Healthcare searches include:

  • Food Service Director
  • Director of Food & Nutrition
  • Regional Directors
  • Executive Directors
  • Sales Directors
  • Marketing Directors
  • Director of Guest/Patient Relations
  • Directors of Community Relations
  • Human Resource Directors
  • Sales Managers
  • Marketing Managers
  • Director of Culinary Services
  • Executive Chefs
  • Sous Chefs
  • Food Service Managers
  • Dining Room Managers

Since 1998, Horizon Hospitality has continued to be the leading source of top-tier talent for assisted living communities and throughout the hospitality industry.In today’s recruiting environment, unprecedented changes are transforming virtually every aspect of how people work and how healthcare companies hire. Our recruiters have decades of hands-on management experience in the hospitality industry and have been trained on Horizon’s intensive interview and screening process.

Horizon’s expansive knowledge, successful track record in placing hospitality professionals truly differentiates us from the competition. We work every day to ensure that we treat all our clients and candidates with the highest degree of professionalism, ethics and respect. We believe in communicating with both job seekers and client companies in a candid and honest manner.

For details and pricing information, contact:

Leigh Ann Teubert, Managing Partner | Client Relations
(913) 333-3192